The service Now Modules are : FSM or CSM Modules or Order Management or SPM
Experience/Minimum Requirements
- At least 7 years of experience in software, technology, program management and program implementation
- At least 3 years of experience in product management using agile framework
- Experience with agile approaches and concepts including Scrum, Kanban, XP or equivalent.
Skills and Qualifications
- Track record of successfully deploying products that involve multiple cross-functional teams from initiation to delivery
- High degree of initiative and capacity to lead multiple priorities of significant scope in a fast-paced environment.
- Practical experience creating stories and grooming backlogs
- Proven ability to translate a product vision into an action
- Can demonstrate techniques for quickly and effectively understanding a client domain and product
- Demonstrated experience in helping stakeholders identify business value/objectives and using this to prioritize work
- Demonstrate ability to effectively negotiate between competing stakeholders to ensure highest value objectives are met
- Demonstrate an understanding of 'Personas' and how to identify users and create personas to represent them
- Experience working in multiple Agile environments as a Product Owner
- Experience in both agile and lean software development values and principles
- Demonstrate how to breakdown product features into well-defined stories with acceptance to create a product backlog
- Has experience in healthy conflict resolution and finding the best solutions to address issues and work effectively through disagreements
FSM or CSM Modules or Order Management or SPM