Act as the ongoing point of contact for program participants (up to 20 per cohort, 80 total).
Provide comprehensive case management services including intake assessment, progress oversight, regular check-ins, advocacy and referrals to support services.
Track progress in real-time to ensure attendance and success.
Mitigate enrollment and participation challenges via scheduling, resource referrals, or similar accommodations.
Maintain program participant case files by collecting, verifying, and updating relevant information.
Work with support team and other key stakeholders to develop and maintain administrative documents, policies, and procedures.
Assist with reporting on program performance measurements and other relevant data.
Education and Qualifications
Bachelor’s degree required; Degree in Social Work, Psychology, Counseling, or other related social service field preferred.
Minimum of two (2) years direct service/case management experience
Ability to respond to resolve crisis situations.
Strong knowledge of community resources and referral process.
Knowledge of substance abuse/recovery, family systems, medical and mental health treatment preferred.
Ability to interact and work collaboratively in a flexible work environment with a variety of constituents and colleagues.
About Capitol Bridge
Founded in 2012, Capitol Bridge is based in Arlington, Virginia and is a SBA 8(a) Certified Small Disadvantaged Business with proven expertise providing independent medical reviews, records/data management services, medical coding, administrative staffing and eligibility reviews.
Reasonable Accommodation
Capitol Bridge complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact your recruiter.
EEO Statement
Capitol Bridge is an Equal Opportunity Employer. All employment decisions at Capitol Bridge are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Texting Notice
We communicate with applicants by text in additional to email and phone. If you apply for this position, we may text you about this position, your application for the position or other things relevant to this job position. If we text you and you no longer want us to text you, you can opt out at that time.