Client Service Representative CSR Account Manager
Client Service Representative CSR Account Manager
Posted on :
17-10-2023
Employer Active
1 Vacancy
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Job Description
Centurion Analytics, LLC is seeking an experienced Client Service Representative/ Account Manager to support our client in Hudson, MA.
Responsibilities:
The primary responsibilities of the Client Service Representative are to support clients to ensure completion of their projects and serve as consultant to meet client s marketing production services objective.
General Duties Include But Are Not Limited To:
- Respond to new and existing client inquiries and order requests including understanding client requirements, initiating estimates and quotes and providing technical support to achieve clients marketing goals
- Enter orders into ERP system
- Create purchase orders for varied components of projects
- Work closely with production team as client advocate to communicate objectives clearly and manage production to ensure quality and expectations are met
- Handle client communication and documentation for client meetings, project status, inventory, and project/program requirements
- Track project schedules, budgets, and quality goals for each client project
- Proactively resolve issues and handle challenges to meet client objectives
Requirements
- Experience in print, mail, fulfillment, or promotional industry
- At least a high school diploma or equivalent
- Experience with billing/invoicing and estimating
- Large scale project management experience
Benefits
- Health Insurance
- 401K
- Life Insurance
- PTO
- Paid Holidays
Centurion Analytics, LLC is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, disability, or any other basis prohibited by state law relating to discrimination in employment.
Experience in print, mail, fulfillment, or promotional industry At least a high school diploma or equivalent Experience with billing/invoicing and estimating Large scale project management experience
Employment Type
Full Time
Key Skills
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