Investment Operations Manager

ABOUT US

We are a reputable hard money lender dedicated to serving the needs of Real Estate Investors and Small Builders across the southeastern United States. With a strong commitment to ethical business practices, we prioritize people and principles over profit. We are a family-based company, deeply committed to supporting the dreams of Investors who aspire to create wealth and income for themselves and their families. Our mission extends beyond just providing financial solutions; we are dedicated to helping our clients succeed in every facet of their real estate ventures.

Our organization thrives on a family-oriented culture and a collaborative environment where everyone is respected and valued. We foster a workplace where everyone's unique talents and perspectives are not only welcomed but celebrated. We roll with the punches and possess the kind of thick skin that allows us to weather any challenge. We invest in your success by providing opportunities for continuing education and ensuring that you have the tools you need to excel in your role.

JOB SUMMARY

We are currently seeking an Operations expert to join our dynamic team. This is not just a job; it's an opportunity to be part of a company poised for exponential growth. As an Integrator, you will play a critical role in optimizing our operations, revamping standard operating procedures, and ensuring the smooth functioning of our lending business. You'll collaborate closely with department heads, including Accounting, Loan Management, and Marketing, to streamline processes and align them with our company's objectives.

If you're a seasoned Operations Management professional with a passion for excellence, and you're looking for an opportunity to make a real impact while building wealth for yourself, we invite you to join our team. We have the tools, the vision, and the commitment to success. This is a chance to become a key player in our mission to support Real Estate Investors and Small Builders and join them on their journey to financial prosperity.

WHAT WE OFFER

• W2 role with a base salary of $80-100k + profit sharing & quarterly bonus
• Opportunity for an OTE (On-Target Earnings) of $110,000 to $120,000.
• Investment opportunities and self-directed retirement options.
• Professional development opportunities.
• 20 days of PTO and 11 paid holidays.
• Involvement in industry mastermind groups nationwide.
• A well-connected, family-oriented and supportive work environment.
• Shared team meals and in-house fitness center

KEY RESPONSIBILITIES

Operational Excellence:

• Implement and refine our EOS (Entrepreneurial Operating System) to drive business growth.
• Oversee and improve all aspects of operations, from loan origination to servicing.
• Manage financial reporting, including P&L and balance sheet analysis, using advanced Excel skills.
• Utilize CRM systems to optimize customer interactions.

Leadership and Collaboration:

• Collaborate with department heads to ensure alignment with company objectives.
• Structure our organization to maximize efficiency and output per each team member's unique strengths.
• Demonstrate the ability to handle multiple responsibilities with a positive attitude.
• Pioneering leadership when synthesizing goals of visionary leaders.

Continuous Improvement:

• Update and revamp all existing SOPs to reflect best practices.
• Actively engage in ongoing professional development and training.
• Stay informed about industry trends and best practices.

Community Engagement:

• Contribute to the company's mission of supporting small businesses and revitalizing neighborhoods through capital investment.
• Participate in community initiatives and create systems which maximize returns to our charitable fund.

QUALIFICATIONS

• 5+ years of experience in Operations Management.
• Strong understanding of EOS systems and their implementation.
• Proficiency in P&L and balance sheet analysis, as well as advanced Excel skills.
• Experience with CRM systems and data analysis/reporting tools.
• High ethical standards and a commitment to principled business practices.
• Strong organizational skills and the ability to revamp SOPs.
• A self-starter with a willingness to learn and adapt.
• Excellent written and verbal communication skills.
• A long-term fit with a commitment to growth and success.

Carr Talent Acquisition and client partners are equal opportunity employers and service providers. We take seriously our responsibility to consider qualified candidates on the basis of merit, for our internal hires and external alike. We recruit based on capability and behavior - regardless of race, age, gender, or any other federally protected class. Through our competency-based interviewing structure, we consistently strive for a fair and transparent evaluation process.

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