Teamworx are recruiting for an Assistant Reservations Manager for a 4 star Hotel & Resort in
The Role:
- Ensure a professional, friendly and courteous service to all guests;
- Work varying shifts 5 days per week
- Ensure that the switchboard operation is delivered in an efficient and professional manner at all
- In the absence of the Reservations Manager, being the first point of call for the Reservations Department and for team
- Promote the facilities and services on offer by the resort
- Ensuring that service is delivered in accordance with agreed standards
- Ensure that bookings for the outlets are accurately taken using the relevant system;
- Ensure that all information is communicated to the relevant party(parties) in a timely manner;
- To assist in the training and development of team members
The ideal candidate will have:
- Min of 2 years experience in a similar role;
- Excellent Communication (written and oral) and Interpersonal skills;
- Computer literacy with proficiency in Microsoft essential;
- Exceptional Guest Care and superb attention to detail;
- The ability to complete projects/task within agreed timeframe;
- Opera Fidelio and knowledge of channel management/revenue management tools a distinct advantage;
- Ability to lead the team in the absence of the Reservation Manager/when
Benefits include:
- Hotels & Resorts Employee, Family and Friends Initiative
- Employee assistance program
- Discounted Leisure Centre Membership
- Paid Wedding Day Off
- Discounted Golf Membership and Green Fees
- Discounted at the Treatment Suites
- Meals on duty
- Uniform
- Personal Retirement Savings Account or PRSA
- Group Discount Scheme
- Discounts in local business
- Company Sick Pay scheme
Contact Maurice for more information on