Relationship Manager

Job description

We are looking for a Relationship Manager to build and preserve trusting relationships with our We ll rely on you to find ways to outperform and maintain our company s positive

To succeed in this role, you should be an excellent communicator, able to work with operations teams and build better business relations with We also expect you to be a strategic thinker with an analytical mind with a strong problem-solving

Ultimately, you ll maintain strong relationships with ourcompany s clientsto boost our brand and profits in the

Responsibilities

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• Understand customers needs and develop plans to settle them in a positive
  
  
• Identify key staff in client companies to cultivate profitable
  
  
• Resolve customer complaints quickly and
  
  
• Forward upselling and cross-selling opportunities to the sales
  
  
• Promote high-quality sales, supply and customer service
  
  
• Aim to preserve customers and renew
  
  
• Approach potential customers to establish
  
  
• Gain solid knowledge of market
  
  

Requirements and skills

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• Proven experience inCustomer Relationship.
  
  
• Knowledge of customer relationship management (CRM)
  
  
• Professionals with minimum 5 years of experience in sales or customer service is
  
  
• Problem-solving
  
  
• Excellent communication
  
  
• Aptitude for fostering positive
  
  
• Teamwork and leadership
  
  
• Customer-oriented
  
  
• Candidates with BSc/BA/BBA or similar qualifications ;