Care Technical Customer Advocate

Responsibilities:
• Understanding on E2E Telco cloud infra design, HLD and LLD, development to provide solution maintenance / support as well as TPD & artefacts for the in-service upgrade or scratch installation
• Scripting knowledge (Python, Shell, Java Scripts/Angular JS) etc
• Knowledge on Kubernetes and docker containers is a must
• Working experience in troubleshooting nova, neutron, Ceph projects of Openstack is a plus
• Acts as a trusted advisor partnering with the customer as needed during deployment and support activities. Provides leadership and leads various technical issues with teams to deliver integration, operations or performance relating services
• Highly analytical, hypothesis-driven, data-supported approach to problem solving