Web Content Coordinator
Web Content Coordinator
Posted on :
01-12-2022
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Job Description
Mandatory Requirements:
- Working knowledge of the Web principals of accessibility, usability and user experience, Information Architecture, along with Web basics and best practices. Experience applying expertise in information architecture, search engine optimization, usability, user experience and accessibility to handle the day-to-day management, editing and quality control of text, images, and other content on an organization's Website.
- A minimum of one year's experience supporting multi-layered Websites for an organization.
- Proven experience in trouble-shooting search engine optimization and recommending improvements to the information architecture of a website. Experience with optimizing content for user experience as well as SEO effectiveness.
- Experience in writing and editing digital content for internal and external audiences. Understanding of Plain Language laws.
- Exceptional written and oral communication and organizational skills.
- Thorough understanding of Accessibility issues and standards to ensure compliance with WCAG 2.1 A and AA standards and regulations.
- Practical experience with Web project management, information architecture, usability, content management and user-centered design principles.
- Ability to manage multiple projects in a fast-paced, deadline-driven environment.
- Excellent attention to detail; ability to review moderately complex information from multiple sources and determine relevant information to a given situation.
- Ability to provide outstanding customer service by; anticipating and assessing customers' needs and identifying products and/or services to meet their needs, resolving complex or non-routine problems, questions, or complaints; listening to, understanding, and respecting customers and recognizing potential miscommunications.
- Skill in applying principles/methods to ensure that policies, directives, and guidelines are followed.
- Ability to logically identify alternatives to solve complex or sensitive problems
- Proven ability to build consensus and work effectively within a cross-departmental team.
- Knowledge of Google Analytics, including set up, and analyzing and reporting on statistics.
- Familiarity with Web Governance principals and tools.
- Knowledge of corporate/Federal internal communication methods and strategies.
- Working knowledge of html, CSS, Photoshop, SharePoint and Acrobat Professional and content management systems.
- Bachelor's degree in English, Journalism, Communications, or a related field.
Employment Type
Full Time
Key Skills
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