Support Executive- Intern
Support Executive- Intern
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
This is a remote position.
Dear Job/ Intern Seeker
JD For Support Executive
We Abhyaz (MTAB Technology Centre Pvt. Ltd) are looking for a passionate and dedicated individual to join us as a support executive intern.
Core Functional Responsibilities
Answering inquiries
Supporting customer through email ticketing system and phone calls in a timely manner.
Provide detailed information to customers.
Following up with customers for any further information.
Taking feedback from customers.
Negotiating acceptable terms for both the company and customer.
Identifying Patterns- where problems reoccurs and in what area need improvement, addresses them with team.
Exhibiting patience in order to appease the most difficult clients.
Solving problems creatively when easy solutions are not available.
General Responsibilities
Understand the products and services provided by company.
Providing new talents with training session for enhancing their skills.
Maintaining a healthy relationship with clients.
Adhering to company policies, rules and regulations.
Qualifications
Bachelor s degree in Business administration or in a related field.
Exceptional verbal and written communication skill.
Phenomenal conflict-resolution skills.
Outstanding interpersonal, negotiation skill.
Good problem solving skill.
Requirements
Need adequate resources (Laptop/desktop with good WI-FI connection)
Must be available in the virtual office on all working days from 1 P.M to 6 P.M.
Benefits
Certificate on successful completion of internship.
Paid stipend for outcomes
Learn how to solve problems effectively and new technologies.
Master in different communication mediums.
Need adequate resources (Laptop/desktop with good WI-FI connection) Must be available in the virtual office on all working days from 1 P.M to 6 P.M.
Employment Type
Full Time
