Our client took an unobvious approach to starting a payments company, building a platform from scratch.
Today, the client is the payments platform of choice for the worlds brightest companies,delivering frictionless payments across online, mobile and in-store channels. It is the only provider of a modern end-to-end infrastructure, connecting directly to Visa, Mastercard, and consumers globally preferred payment methods.With offices around the world, our client serves nine of the 10 largest U.S. internet companies and many worldwide retailers. Customers include Facebook, Uber, LOreal, Casper, Bonobos, and Spotify.
The unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping maintain the momentum and flourish in the future. The business challenges are unique, and the client needs as many different voices as possible to join forces in solving them - voices like yours.
So no matter where youre from, whom you love, or what you believe in, our client welcomes you to be your true self.
Risk Officer (Issuing)
Our client is looking for a risk leader to join its team in New York or San Francisco. This position serves as a subject matter expert on issuing risk, creates and owns risk projects, drives our issuing risk strategy, and helps improve our risk solution offering. This role also encompasses breakdowns on fraud patterns, communication with card networks and partners, and represents issuing risk on company-wide initiatives.
What youll do
- Take ownership of improving the fraud monitoring processes and drive operational improvements.
- Have a strong understanding of card network rules and internal procedures that impact issuing risk, fraud, and dispute processing.
- Help drive effective fraud and chargeback strategies for customers, and act as an issuing risk SME to external and internal teams.
- Drive reporting and insights regarding risk and present data to internal and external stakeholders.
- Review payment data to discover anomalies and trends for fraud prevention.
- Collaborate with the issuing product and engineering teams to generate platform enhancements that can assist in fraud prevention and mitigation.
- This is a full-time position with the ability to work a minimum of 40 hours/week.
- You have full professional proficiency (written and verbal) in English.
Requirements
Who you are
- 3+ years of experience working in payments risk with a strong knowledge of issuing best practices.
- Solid knowledge of fraud, chargeback, and card network rules and ability to provide detailed requirements to internal and external customers.
- Ability to effectively communicate the importance of the revenue-loss mitigation paradigm.
- High level of self-motivation and always looking for ways to improve and make our processes more efficient.
- Advanced Excel skills.
- Bachelors Degree.
- Bonus points if you have experience creating impactful dashboards using BI tools (such as Looker).
Benefits
Studies show that women and members of under-represented communities apply for jobs only if they meet 100% of the qualifications. Does it sound like you? If so, we encourage you to reconsider and apply. We look forward to your application.
Our client is an equal opportunity employer who do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
All your information will be kept confidential according to EEO guidelines.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
ABOUT US
PaymentGenes, founded in 2014, is a global recruitment and consultancy agency in the payments industry. Our mission is to change the perception of recruitment and how it is fundamentally done through our consultative approach. Alongside permanent and interim recruitment services, PaymentGenes offers consultancy and marketing services. We are young and driven payments professionals, allowing us to truly understand payment companies business model and product offerings. And thus provide them with industry knowledge and carefully selected human capital. Our personal and collaborative approach has helped us build sustainable relationships throughout the payments value chain and expand our services globally. Having worked with and for FinTech/Payments companies for many years, we have established a vast personal network of payment professionals.
Who you are 3+ years of experience working in payments risk with a strong knowledge of issuing best practices. Solid knowledge of fraud, chargeback, and card network rules and ability to provide detailed requirements to internal and external customers. Ability to effectively communicate the importance of the revenue-loss mitigation paradigm. High level of self-motivation and always looking for ways to improve and make our processes more efficient. Advanced Excel skills. Bachelor's Degree. Bonus points if you have experience creating impactful dashboards using BI tools (such as Looker).