System Administrator

We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.
Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.
Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

• Resolving tickets raised by employees on IT Support
  
• End user support for Apple device configuration
  
• End user support during Onboarding & Off-boarding and end to end administration of JAMF platform
  

• Managing the complete lifecycle of apple device using JAMF
  

• Creating / Modifying of device & security policies
  

• Managing application rollout and upgrade deployed application
  

• Incident , change & problem management
  

• Champion a culture of high ownership, continuous improvement, and engineering excellence
  
• 2- 3years of overall experience inMacOS, Jamf,zoho manage engine or similar tools
  
• 2 -3 years of previous relevant experience, across multiple vendor and technologies
  
• Understanding of Cloud, Server, Storage
  
• Certification of new Mac hardware
  
• Manage all technology procurement, budget, and vendor relationships
  

• Monitor and troubleshoot Network, Systems, Servers, as events occur and manage them to resolution
  

• Create and maintain documentation for IT policies, including data security, data backup and retention, and acceptable use
  

• Integrate new peripherals, supporting drivers and software, including but not limited to printers and medical equipment
  
• Excellent communication skills
  
• BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus
  

Requirements