Customer Service Advisor
Posted on :
16-11-2022
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Customer Serviceyears
Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
16-11-2022
Job Description
Our client is a national, leading service provider that specialises in complete drainage and plumbing services to a wide range of clients, managing all domestic and commercial drainage and plumbing failures.
The company provides a quick and competitively priced response to their clients needs whether it be a simple blockage, a drain collapse or a burst water pipe.
They are now looking to appoint a number of Customer Service Advisors on both a full-time basis. If you enjoy speaking to people and working as part of a team this is a great opportunity for you.
Hours of work: rotational 3 week Rota: Monday to Friday -07:00 - 3:30 / 08:30 - 17:00 / 10:00 - 18:00
- 1st point of contact for customer service enquiries
- Responsible for emails, reports and general administration
- Using internal systems to ensure that a customers records are accurately maintained
Whether you are starting out on your career journey or are bringing a wealth of experience, it s a role where our client will encourage you to grow and develop your skills.
Requirements
- Customer service experience
- Confidence when speaking to customers
- Excellent listening skills
- Can do attitude
- Problem solving skills
- Previous call centre experience is desirable but not essential
- Ability to support the call centre manager in providing real time reporting and regular updates to senior management
Benefits
- The company are willing to pay a competitive hourly rate of 10,00 Per Hour and benefits, along with opportunities for career progression within a national company.
Customer service experience Confidence when speaking to customers Excellent listening skills Can do attitude Problem solving skills Previous call centre experience is desirable but not essential Ability to support the call centre manager in providing real time reporting and regular updates to senior management
Employment Type
Full Time
Company Industry
Key Skills
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