Salesforce Business Analyst
Posted on :
27-10-2022
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Job Description
Job Title: Salesforce Business Analyst
Job Location: Chandler ,AZ (Onsite)
Job Duration: Long-Term
Job Location: Chandler ,AZ (Onsite)
Job Duration: Long-Term
Job Description:
- Contributes and/or builds a clear requirements development strategy for each customer engagement and leads discovery activities to gather, define, and document business requirements.
- Works closely with architecture, development, and other technical teams to ensure sound solution design directly related to customer requirements, business processes, and Salesforce platform capabilities.
- Develops implementation estimates and plans for phases of the delivery lifecycle, including development, testing, training, communication, deployment, and post-production support.
- Documents project requirements in the form of use cases, business requirement documents, and user stories.
- Plays a key role in Agile/Scrum software methodology through ceremonies including demonstration of solution functionality to business stakeholders as needed.
- Presents solution options to customers, evaluating the pros and cons of declarative configuration against code and customization.
- Works in a distributed team environment, typically online via MS Teams or Zoom.
- Monitors and reports on progress as well as problems and solutions.
- Works on multiple projects simultaneously.
- Foster's partnership with customers/stakeholders/sponsors.
- May be responsible for developing and managing projects and their cost, time, scope, goals, and deliverables, as needed to assist the Project Manager or when no Project Manager is assigned, depending upon the size of specific client engagements.
- This position may play the role of Scrum Master depending on project needs.
- Other projects or duties as assigned. MINIMUM
QUALIFICATIONS KNOWLEDGE/SKILLS/ABILITIES
- Bachelor's degree in Business, Computer Science, Software Engineering, MIS, or related field; or equivalent combination of education and experience.
- At least 3 years of experience as a Business Analyst or Systems Analyst
- 3 years of experience working in an Agile/SCRUM environment preferred
- Must have at least 3 years of Salesforce experience
- Ability to effectively communicate relevant subject matter to both business and technical teams.
- Highly detail-oriented, well organized, and able to coordinate multiple projects simultaneously.
- Strong analytical, problem-solving, and conflict resolution skills.
- Energetic, motivated, service-oriented, and effectively managing multiple priorities at a time.
- Excellent listening, oral, and written communication skills
- Strong stakeholder management skills
- Experience in strategic planning, risk management, and change management desired
- Located and able to work in the U.S. and able to travel locally in the Phoenix market up to 40-60%
- Familiar with Microsoft Project, Attlassian and other SDL related tools and applications * PMP, CSM certifications preferred
Employment Type
Full Time
Key Skills
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