Hospitality Director

A Dining Services Organization has retained Management Business Solutions to be a value-add partner in their recruitment for the Hospitality Director. As a solution-based staffing organization; we have aligned our processes to mirror our clients talent strategies to identify, screen, and recruit qualified candidates.

SUMMARY: Our Client is currently seeking a Hospitality Director to proactively bring forward innovative solutions and inspire teams to deliver positively memorable hospitality experiences! As the person who oversees the hospitality services operation in the military/government facility, steadfastly works to ensure that the expectations of the client are met and/or exceeded, while responding to market trends and customer demands. As the departmental leader, ensures that the Dining and Catering Services of the facility teams work professionally together, while producing desired outcomes in a fiscally responsible manner.

RESPONSIBILITIES:

• Ensure the facility management teams work collaboratively to ensure a best-in-class guest experience, and that client and customer expectations are consistently exceeded.


• Through effective planning and organization ensures high levels of customer satisfaction on a consistent basis, that positive public relations are attained; account retention is assured.


• Attains operating budgets through a system of planning and control procedures; participates in budget and forecast process by providing accurate data by which effective budgets can be prepared; responsible for accurate and timely completion of all recording and reporting activities.


• Trains and develops employees to ensure maximum productivity is attained and morale is at a high level. Develops and maintains systems to measure and evaluate personnel which are in compliance with company policies and procedures and the law. Monitors all phases of the employment process, wage structure, and benefit program.


• Ensures that all company and account purchasing policies and procedures are followed; that through correct menu planning, receiving and storage, maximum utilization of company resources is attained, and that quality specifications and sustainability efforts are adhered to.


• Responsible for compliance with all company policies, procedures, standards and programs. Conducts an on-going analysis of the account operations, recommending operational changes to the Operations Director as required.


• Ensures that all areas of the operations are in compliance with the C.L.E.A.N. Works program, Federal, State and Local health codes, and overall quality assurance. Implements and maintains

standards of quality in all areas of the operation.

QUALIFICATIONS:

• A Bachelors degree in Business, Hospitality Management, or related field


• 5+ years of managerial experience in a hospitality setting; experience in military or government facility is required.


• ServSafe Certification preferred

Benefits:

• Competitive salary and generous bonus opportunities


• Medical, dental, vision, STD/LTD


• Liberal paid time off


• 401(k) with company match


• And much more!

MANAGEMENT BUSINESS SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER