RESPONSIBILITIES:
*Track referrals and prepare referral forms.
*Upload leads to dialer and schedule showings for agents.
*Create Lead Database for backup in case something happens with the CRM.
*Daily monitoring of agent activity.
*Build follow up process for the agents. Nurturing all leads through steady communication (email and text) until the leads are ready to talk or meet with an agent.
*Database and Pipeline Tool Management.
*Answer CRM-related questions from agents and provide training if needed.
*Service inbound leads from sign calls and online sources and determine where they are in the buying/selling process.
*Re-assigning leads to an agent once appointment is set.
*Immediate response and scrubbing of the leads.(adding labels, activating drip campaigns, sending welcome text or emails, assigning lead to agents)
*Report issues with CRM by calling the hotline.
*Cascade updates regarding incoming CRM-training or webinar and team announcement
*Build trackers and dashboard through google sheets.
*Generate report regarding Agents productivity and accountability.
*Keep track of completed tasks and goals to measure lead conversion ratio and meet performance benchmarks.
*Manage leads and the CRM.
TECHNICAL REQUIREMENTS:
*Computer Processor: 1 Ghz or above; Intel Core or AMD equivalent or highly
*RAM: 8GB is recommended with 60GB hard disk space available
(USB sticks, signal-based & wireless connections are not allowed)
*Internet Connectivity: 10 Mbps and up wired Internet Connection
*Peripherals: Headset with noise-canceling feature & a high-definition web camera
required
PERKS AND BENEFITS:
*Earn in Dollars
*Permanent Work from Home
*Training Included (Paid)
*HMO
*MST Working Time
Our Career Backers are excited to meet you!
Our recruitment and on-demand interviews are open 24/7.
Cyberbacker Careers has been strict to maintain its utmost integrity, if you have been offered assistance in exchange for monetary value for any of the company's assessments, please be reminded that these are not in any form or shape a standard practice of the company and are not tolerated.
We highly recommend bringing this to our attention if you may have been offered or may have known of anything related to this.