Freight Broker Account Executive

Freight Broker / Account Executive
Location Pittsburgh, PA (Office is West of the City)

Our Client, a Transportation Management Company developed to provide exceptional service by managing trucking and logistics activities their customers, is seeking an experienced, customer focused, driven Freight Broker to join their fast-paced operations at their Pittsburgh location.

The Broker / Account Executive will possess outstanding sales experience, honed customer service skill and a passion for technology and new systems. The Company is strategically aligned with numerous assets-based sister companies in dry van, flatbed, liquid food grade tank, bulk dry commodities, and intermodal drayage.

This sales position is responsible for all day-to-day activities of logistics, transportation, and freight brokerage for the company to include, contracting, carrier management and quality, customer and supplier interaction, lane bidding and implementation, and operational issues.

Requirements:

• HS Diploma/GED required (Degree in Business Admin, Logistics & Supply Chain, or related field preferred)


• Minimum 3-5 years experience in logistics, sales, or a related field required


• Must have strong math skills to understand percentages, rate calculations, weights and measures


• Need to be very proficient in US Geography (Understanding regions of throughout U.S.)


• Strong interpersonal skills, specifically the ability to persuade and communicate via phone


• Must have strong writing & computer skills; experience with Microsoft Office & TMS software systems


• Confidently making good decisions under time pressure; Thrives in a fast-paced environment that requires problem solving and strong decision-making skills with consistent follow up


• Must be adaptable to changing needs of clients

Essential Responsibilities:

• Source and secure the transportation needs of new and existing customers by taking a proactive approach with finding freight and developing new business (researching and cold calling)


• Manage shipping and carrier relationships; liaising with the client, carrier, shipper & receiver


• Negotiate fair rates with both the client and carrier, and contract and pricing agreements with carriers


• Communicate information regarding shipment status to customers timely, consistently, and regularly


• Respond to customer concerns and queries professionally and resolve freight discrepancies in a timely manner to the point of resolution


• Develop a portfolio and sales pipeline and new sales strategies to improve business


• Select reputable carriers for excellent freight services of negotiated loads


• Accurately enter and maintain up-to-date information on a continuous basis in TMS


• Work with shippers, carriers and dispatch operations to manage schedules


• Plan, coordinate, track & manager timely and efficient pick-up, movement, and delivery of goods


• Develop In-depth knowledge of customers products & services; track requirements for each client

Schedule, Compensation, & Benefits Overview:

• Salaried position plus commission / Flexible Compensation Structure


• Typical Schedule is Monday Friday 8:00am to 5:00pm


• Medical, Dental, and Vision insurance eligible available after 60 days of service


• 401(k) employer match program


• Paid time off and Holiday Pay