IT Executive ( Hardware and Networking )

ob Description:-

Job Title: IT Executive

Experience: 6 month to 2 years

Qualification: Any Graduate

Working Days: 5

Location: Mumbai (Andheri West)

Technical Qualifications:-

Implementation, configuration, management and/or troubleshooting of the following technologies:
Windows Server 2008-16
Remote Desktop Services (Multi-Server Farm w/ Secure Gateway)
Active Directory and Group Policy
SSL Certificates
Cisco ASA and SonicWall firewalls
Basic router and switch configurations (VLAN / Redundant WAN)
MSP tools

Roles & Responsibilities

Installing and configuring computer hardware operating systems and applications;
Monitoring and maintaining computer systems and networks;
Talking staff or clients through a series of actions, either face-to-face or over the telephone, via remote connection or over the internet to help set up systems or resolve issues;
Maintain daily performance of computer systems.
Respond to email messages for customers seeking help.
Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
Replacing parts as required;
Setting up new users' accounts and profiles and dealing with password issues;
Responding within agreed time limits to call-outs;
Working continuously on a task until completion;
Prioritizing and managing many open cases at one time;
Testing and evaluating new technology.