Experience level: Mid-senior Experience required: 5 Years Education level: Bachelors degree Job function: General Business Industry: Biotechnology Compensation: View salary Total position: 1 Visa : Only US citizens and Greencard holders
At Medicine our vision is creating future cell therapy miracles together. We are a leading global contract development and manufacturing organization dedicated to the advancement of cell and gene therapy products. We believe in the transformative potential of cell and gene therapies and we are shaping the future of medicine. We open doors in the regenerative medicine industry for those looking to transform medicine while continuously improving an innovative, growing company.
The Senior Account Manager is accountable for managing existing client relationships within their portfolio to create a positive client experience and drive opportunities for increased business.
Functions and Responsibilities
Responsible for driving new opportunities with existing clients to closure and ensuring effective execution internally
Responsible for maintaining effective business relationships with clients, including administration of contracts and agreements
Accountable for the internal alignment, preparation and delivery of SOWs, program amendment orders and other required contracts.
Accountable of developing and implementing account management plans for clients in their portfolio
Accountable for maintaining strategic relationships (alliance management) with clients within their portfolio
Responsible for updating and maintaining revenue forecasts
Responsible for representing client accounts at the senior leadership team meetings
Responsible for continuous improvement and streamlining of the client engagement and client onboarding processes
Responsible for updating and maintaining client information within established tools (e.g. Salesforce)
Qualifications
Minimum of a Bachelors degree in relevant discipline and strong track record (5+ years) in cell and gene therapy or related field
5+ years in management position in a dynamic, fast growth life sciences environment
Experience in cell therapy or related field, as well as drug development and Good Manufacturing Practices (GMPs)
Working knowledge of CDMO business operations and models
Experience in successfully coordinating across several complex functions to ensure comprehensive and consistent development, sale, delivery and support of products and/or services
Experience with the preparation and delivery of reports and/or presentations/communications
Experience in the review and closure of contracts and agreements
Competencies/Candidate Profile
The ability to multi-task, prioritize and work well as part of a team is essential
Strong collaborative and influencing skills and ability to work well in a cross-functional, matrixed environment
People management
Strategic, big picture thinking
Driven to deliver high quality work in a timely manner and hold other team members accountable to critical timelines and deliverables
Flexible and able to adapt to company growth and evolving responsibilities
Enthusiastic and energetic personality
Ability to communicate effectively, orally and in writing
Strong sales communication and client management skills
Proactive, efficient and effective at performing and delegating tasks
Strong business judgment and acumen
Analytical and problem-solving skills
Creative thinking
Meeting management / facilitation skills / teamwork