Patient Services Representative

Job Title: Patient Services Representative

Location: Los Angeles, CA 90048

Duration: 3+ months

Pay rate - $23.50/hr. on W2

Job Description:

REQUIRED QUALIFICATIONS:

Experience with medical insurance, referral processes, and benefit plans

1+ years of recent experience working in an outpatient clinic or medical office setting

Ability to read, understand, and respond to detailed oral and written instructions

Candidates MUST be LOCAL within 50 miles, preferably 1/2 hour commute.

Must be fully COVID vaccinated INCLUDING Booster Shot.

PREFERRED QUALIFICATIONS:

2+ years' recent experience working as a Patient Service Representative

Experience with CS-Link/Epic

Understanding of medical terminology

PRIMARY DUTIES & RESPONSIBILITIES:

Primary point of contact for patient relations in person and by phone

Greet patients and assist in resolving patient concerns and escalating as appropriate

Check patients in/out and collect co-payments, give receipts, and reconcile payments

Verify patient demographics and insurance information in CS-Link/Epic

Schedule appointments and complete patient registration

Process and track referrals and authorizations for various insurance types

Handle patient/provider correspondence

Explains polices, procedures, or services to patients

Sanitize workspace using provided supplies and following department guidelines