Trilingual Key Account Specialist

Start your next adventure by applying to this position! Have you always wanted to take the next step and relocate to Spain? We can offer you a position in Barcelona! We are looking for enthusiastic, social candidates who are willing to support customers with their questions. You will be doing this from the office in Barcelona, Spain. Not only will you be working in Barcelona you will also be living there, experiencing the culture, history, trying the cuisine and learning the language!

As an Key Account Specialist, you will be handling first line inbound administrative support requests by mainly e-mail (B2B). You will assist new customers (merchants) with their requests. You will provide assitance to corporate accounts by responding quickly an correctly. This to maintain a strong customer relationship.

Profile

• You are trilingual in Dutch/Flemish, French and English languages
• You have experience in a call center.
• Basic computer skills are necessary.
• Able to follow procedures around sensitive data.
• Flexibility and punctuality regarding working hours.

Our ideal candidate is

• Has strong communication/social skills.
• Has a positive attitude towards changes.
• Is a real team player with strong listening skills.
• And you are a service minded person with the ability to handle conflicts in a constructive manner.
• Disciplined and accurate.
• Patient.
• Reliable.

Our offer

• Paid training
• Free Spanish lessons (once a week)
• Unique, atmospheric, people-oriented call centre, with a good dose of fun
• Market-based basic salary with the possibility of a bonus
• Employee benefits such as meal card, transport card and private insurance
• Free fruit and drinking coffee
• Growth opportunities

Location

Barcelona (Spain)