Chat Process (Work Form Home )
Posted on :
08-10-2022
Employer Active
9 Vacancies
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Job Description
Managelargeamounts of incoming phone calls
Generate sales leads
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service teamsales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Skills : 100% end to end fulfilment rate
Employment Type
Full Time
Key Skills
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