Operation Support
Ad Hoc issue support (e.g. Logistic, MIS, Aftersales, BOH, Mall Operations)
Communicate with store & different functions to improve store operation and efficiency
Ongoing evaluation on store operation efficiency and seek for room for enhancement
Reports:
Generating key reports for Thailand on a weekly/monthly/quarterly basis
Store Support
To monitor the levels of inventory and ensure that any requests for stationery are handled efficiently
To pack and organize delivery of the stationery which has been requested from the stores once received from HQ
Ordering of materials and supplies from APAC HQ
To conduct store visits on a regular basis to determine what further support is needed
Uniform and Packaging
To be fully trained and conversant with the packaging guidelines and ensure that store staff are utilizing the updated guidelines when
HQ release changes
To conduct the uniform allocation for all new joiners within the region and upon the release of new season uniforms
To conduct system write-offs for the allocated uniforms
To check and pack returned uniforms for reallocation and recycle old uniforms as part of the second life project
To share updated guidelines with stores when HQ release changes
Liaison with vendors
To assist the Retail Operations Manager in monitoring the standard of work of vendors including contractors and collect feedback where
relevant
To assist in negotiations for relevant market rates
Budget tracking and compilation of information to facilitate the budgeting process
To liaise and coordinate with contractors for store defects
To engage store security where necessary
To act as the liaison between the stores and MIS on urgent cases
To conduct the declaration of invoices for custom clearance purposes
Phone procurement
Monthly billing review
Training and launch support
Handling the set up for newly joined staff members / data and client transfer
Advocating and monitoring golden rules execution in store level
Environment Report
Sustainable Initiatives
Security & Safety
CCTV, Bulgary Alarm, Shoppertrak system error or maintenance
Requirements
Bachelor Degrees Holder
Strong background in retail operation (luxury or fast-fashion retail experience at least 5 years)
Proactive approach and can-do attitude
Good team player
Structured and detail-oriented with good organizational and time management skills
Confident communicator
Good level of spoken and written English
Bachelor Degree's Holder Strong background in retail operation (luxury or fast-fashion retail experience at least 5 years) Proactive approach and can-do attitude Good team player Structured and detail-oriented with good organizational and time management skills Confident communicator Good level of spoken and written English