Infrastructure Analyst III

This team is currently working a hybrid schedule (Onsite every Tues/ Thur, additional onsite days as needed)

Fully remote candidates will not be considered for this position

Position Description:
Monitors, applies changes to, and/or manages current information technology infrastructure to ensure high availability and optimal performance in an integrated environment. Performs and applies information analysis to resolve infrastructure problems. Delivers infrastructure technology for business requirements. Identifies, analyzes, selects, and applies appropriate new information technology infrastructure components within a diverse environment as required to support strategic business plans and processes.

Required Skill Set
Deep knowledge and experience to configure, manage, and deploy and install desktop/laptop computing systems and peripherals including both hardware and operating systems (Windows, Mac, Linux, etc.) for enterprise use of lifecycle distribution and updates/upgrades. MUST HAVE
Proven experience working with operating system scripting, builds, imaging and deployment tools including: Microsoft Endpoint Manager (MEM), MECM, SCCM, JAMF and SALT MUST HAVE
Excellence in verbal and written communication forms MUST HAVE
Experience with programming/scripting tools such as Windows Management Interface (WMI) Windows Scripting Host, PowerShell and Bash. HIGH PRIORITY
Experience in establishing and maintaining global hardware standards for desktops and laptops HIGH PRIORITY
Ability to analyze, translate, and define business requirements into technical solutions - HIGH PRIORITY

Skill Sets that will set you apart:
Experience working with and/or managing 3rd party vendors for evaluating / recommending / ordering / shipping / distribution processes and innerworkings of escalation paths for vendor support.
Completes changes and improvements to processes. This may include modifying/configuring existing operating systems, programming/scripting, or designing new processes. Responsible for communicating and recording change documentation.
Understanding of desktop operating system environments infrastructure capabilities and constraints.
Ability to work with a team in an agile environment, including a product manager and scrum master, to manage many competing priorities/requests in a fast-paced environment.