Senior Design Specialist

We are a high-performing team that makes our client the leading telecommunication companies in Canada. We learn and grow through our experiences, new technology and process evolution. We get to think, plan and prepare for the future!

Everyone belongs at our clients company. It doesn t matter who you are, what you do or how you do it, at, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Requirements

Advanced knowledge, understanding and experience of:

• Linux (Red Hat Enterprise/CentOS)
  
• Video encoding / transcoding
  
• IPV4 & IPV6 including but not limited to TCP/IP, ICMP, UDP, Multicast, HTTPS, SNMP, DHCP, SSL protocols, Internet routing and firewalls
  
• Knowledge in DNS Operations
  
• CDN (Concepts and Network Architecture/performance monitoring principles)
  
• Microsoft and Unix/BSD Operating Systems
  
• Scripting with Bash/Perl/Python/Shell
  
• Network Storage (NFS, CIFS, Gluster)
  
• Network Virtualization-VMWare, KVM, Hyper-V
  
• F5 Load Balancing
  
• Experience with generating test plans and managing/performing the ensuing update and testing procedures
  
• Understanding of the voice and data interactions of a 9-1-1 call and the systems involved
  
• Working knowledge of TCP/IP networking (routers/firewalls) for ESInet
  
• Working knowledge of the NENA/TELUS AQS protocol
  
• Ability to initiate contact with external customers and vendors
  
• Ability to perform trouble analysis
  
• Working knowledge of geospatial systems
  
• Hands-on familiarity with testing methodologies, and quality control
  
• Strong Troubleshooting Methodology
  
• Confident in your knowledge of CI/CD DevOps best practices and the tools used to implement them
  
• Visible champion and spokesperson for change
  

• With 4-6 years of relevant experience, requiring advanced technical and analytical skills, confident in making and owning technical decisions
  
• Advanced ability to lead and collaborate with a variety of diverse groups and technical teams (internal and/or external)
  
• Support specific customer issues through assessment, interpretation, resolution or recommendations
  
• Strong verbal and written communication skills, confident with presenting material to peers and senior management
  
• Represent our client at the industry level (Emergency Services Working Group) on relevant TIF initiatives
  
• Ability to work in an environment with high levels of ambiguity
  
• Ability to manage key deliverables as part of an extended project team
  
• Excellent interpersonal skills, talented at developing and fostering positive relationships with other team members
  

Benefits

Health and well-being:

• Flexible & customizable medical, vision and dental benefits
  
• $5000 for mental health support annually and access to mental health employee assistance programs
  
• Free premium subscription to mental health app, Calm
  
• $750 Well-being allowance
  
• Maternity and parental leave top-up
  
• Fertility treatment coverage
  
• Gender affirmation coverage
  

Financial compensation:

• Regular bonus or sales incentive opportunities in addition to competitive base salary
  
• Equity incentive opportunities
  
• Generous employee pension and share plan with matching programs
  
• Complimentary mobile devices with unlimited plans for select positions
  
• Exclusive opportunities to invest in Canadian start-ups that TELUS is partnered with
  
• Optional student loan repayment through flexible benefits plan
  
• 24/7 financial counselling
  
• Donation matching to eligible Canadian registered charities, to an individual maximum of $2,500 per year and a $1 donation reward for every volunteer hour you track
  
• Flexibility to allocate benefit credits directly to our group RRSP or TFSA
  

Flexibility and time off:

• Flexibility to work in-office, virtually or a combination of both
  
• $250 top-up available to mobile and virtual team members for home office expenses
  
• Digital collaboration experience through Google s next-generation technology tools
  
• Paid time off, including both vacation and additional personal well-being days available through your benefits plan
  

Growth and development:

• Award-winning career development & coaching culture
  
• Access to unlimited LinkedIn Learning, including over 16,000 expertly curated video-based courses
  
• Leadership training, role-specific learning and upskilling and reskilling
  
• Team member resource groups that offer peer support, mentorship and leadership opportunities
  
• Formal recognition and rewards programs
  
• Opportunity for career mobility across the company locally and globally