Jira Administrator
Posted on :
05-11-2022
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Job Description
This is a remote position.
We are seeking an experienced Jira Administrator who will be responsible for creating and organizing new projects on the JIRA platform, as well as configuring the layout, design, workflows, dashboards, and managing user roles and privileges.
As our Jira Administrator, you ll also be responsible for collaborating with cross-functional teams across the organization, identifying gap and gathering requirements to develop and deliver custom templates, 3rd party add-ons, and workflow automation using Atlassian products (JIRA, Service Management, Confluence etc.) to meet the organizational needs.
Responsibilities
Configure, maintain, administer, and enhance JIRA Software, Confluence, and 3rd party add-ons.
Analyze, review, and document current functionality to determine potential areas of improvement.
Create and organize new projects, filters, queries, notifications, reports and dashboards on the Jira platform.
Manage user permissions for tools according to the needs of projects and teams.
Test and deploy new versions of tools and plug-ins to ensure compatibility.
Research and utilize industry standard methods and techniques.
Develop and maintain training material to support a knowledge base on usage of tools.
Train new users
Provide day to day support on the tool usage, troubleshooting and communication with the end users, project owners and managers.
Evaluate the performance and reliability of the applications by monitoring these systems for high availability, load balancing, and satisfactory response time Manage release pipelines and perform software release activities in a timely manner.
Perform application and system administration tasks, including data backups and scheduled jobs.
Participate with the platform s product lead in helping future configuration development as the maturity of the platform evolves ( introducing add-ons, create new automation rules, etc.)
Single point of contact (SME) for resolving Jira tickets (bugs) related to the JIRA platform
Conduct quarterly audit of the tools to ensure efficient license utilization, verify authorized usage, performance, and logging.
Requirements
- Bachelor degree in computer science, IT, or equivalent experience
- 4+ years of experience with configuration and administration of Atlassian products such as Jira Core, Jira Software, Confluence, Jira Service Management, Jira Align and key 3rd-party add-ons
- Possess or be able to acquire the following Jira certifications within 12-18mos of employment:
- Jira Administration for Cloud (ACP-120)
- Optionally / a plus > Managing Jira Projects in Cloud (ACP-610 and/or ACP-620)
- Atlassian Certified Expert
- Experience customizing Jira projects with complex workflows and various schemes - screen schemes, permission schemes, and notification schemes.
- Experience with setting up Master Data as well as : Projects, Boards, Filters, Dashboards, Issue Types, Screens, Workflows, Custom Fields, etc.
- Experience in integrating Atlassian products with third party enterprise applications such as,Okta, Slack, GitHub, etc. using integration tools and API s
- Working knowledge of continuous integration and continuous deployment practices. Strong Software Project Management experience
- Familiarity with system administration tasks like software package management and file system permissions management to install and update Jira.
- Programming experience with Java and writing Jira plug-ins
- Conceptual knowledge of Agile to include Scrum and Kanban
- Experience with the following:
- Atlassian Jira Software Data Center
- Atlassian Jira Service Management
- Atlassian Advanced Roadmaps for Jira
- Atlassian Jira Align Script Runner for Jira
- Automation for Jira
- Jira Misc Workflow Extensions
- Links Explorer
- Passion for automation as a tool to improve process and products; establish best practices
- Ability to thrive in a fast paced environment with little supervision
Benefits
- Obra Social para el grupo familiar
- Horarios flexibles
- Modalidad Remota (¡Las oficinas siempre están abiertas!)
- 15 días hábiles de vacaciones
- Lazy Days
- GM2 talks
- Plataformas de aprendizaje
- Clases de inglés (in company)
- Descuentos en gran variedad de productos, locales y servicios)
- Kit de bienvenida
- Actividades culturales (asados, Juegos, Fútbol, etc)
- Regalos por fechas especiales (aniversarios cumpleaños, etc)
- Offisnack
- Licenciatura en ciencias de la computaci n, TI o experiencia equivalente - 4+ a os de experiencia con la configuraci n y administraci n de productos de Atlassian como Jira Core, Jira Software, Confluence, Jira Service Management, Jira Align y complementos clave de terceros - Poseer o disponibilidad para adquirir las siguientes certificaciones de Jira en un plazo de 12-18mos de empleo: *Administraci n de Jira para la Nube (ACP-120) Opcionalmente / un plus > Gesti n de proyectos de Jira en la Nube (ACP-610 y/o ACP-620) - Experiencia en la personalizaci n de proyectos de Jira con flujos de trabajo complejos y diversos esquemas - esquemas de pantallas, esquemas de permisos y esquemas de notificaciones. Experiencia con la configuraci n de Datos Maestros as como : Proyectos Tableros Filtros Tableros de Control Tipos de Incidencias Pantallas Flujos de Trabajo Campos Personalizados, etc. - Experiencia en la integraci n de productos Atlassian con aplicaciones empresariales de terceros como,Okta, Slack, GitHub, etc. utilizando herramientas de integraci n y API's - Conocimiento de las pr cticas de integraci n continua y despliegue continuo. - S lida experiencia en gesti n de proyectos de software Familiaridad con las tareas de administraci n de sistemas como la gesti n de paquetes de software y la gesti n de permisos del sistema de archivos para instalar y actualizar Jira. - Experiencia en programaci n con Java y en la escritura de plug-ins de Jira - Conocimiento conceptual de Agile para incluir Scrum y Kanban - Experiencia con lo siguiente: Atlassian Jira Software Data Center Atlassian Jira Service Management Atlassian Advanced Roadmaps for Jira Atlassian Jira Align Script Runner for Jira Automation for Jira Jira Misc Workflow Extensions Links Explorer - Pasi n por la automatizaci n como herramienta para mejorar el proceso y los productos; establecer las mejores pr cticas - Capacidad para prosperar en un entorno de ritmo r pido con poca supervisi n
Employment Type
Full Time
Key Skills
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