Restaurant Manager

Oversee food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.

Hold briefings with floor team at the start of shift day. This includes; menu updates, customer service feedback and training, iteration of the daily responsibilities of each team member and the communication of daily sales strategy including promotions.

Ensure the general cleanliness of the floor, including the general appearance of floor members, which is the waiting team.

Ensure the re-order levels and good record keeping of stocks, while maintaining good relations with all vendors.

Maintain good records of all vendor documents including; local purchase orders, invoices and payment vouchers.

Prepare and submit weekly and monthly operations reports and other documentation requested by management.

Assist with the general maintenance of all equipment, tools, fittings and fixtures by keeping an accurate track record.

Excellent coordination between kitchen and floor to ensure top quality meals are delivered timely.

Maintain excellent customer service at all times whether dine-in, take-outs or general enquiries.

Ensure customer database via phone book, whatsapp and social media platforms are kept up to date at all times.

Prepare and maintain Shift Sheet for end of month payroll.

Maintain accurate records of all employees via the employee data sheet.

Hire and train restaurant staff.

Conduct performance evaluations that are timely and constructive.

Handle discipline and termination of employees in accordance with restaurant policy.

Requirements

BSc. in Hospitality Management or related field.

Minimum of 2 years working experience as a Restaurant Manager.

Strong supervisory and leadership skills.

Excellent interpersonal skills with a focus on customer service.

Excellent time management skills.

Excellent organizational skills and attention to detail.

Familiarity with food handling, safety, and other restaurant guidelines.

Proficient with Microsoft Office Suite or related software.

BSc. in Hospitality Management or related field. Minimum of 2 years working experience as a Restaurant Manager. Strong supervisory and leadership skills. Excellent interpersonal skills with a focus on customer service. Excellent time management skills. Excellent organizational skills and attention to detail. Familiarity with food handling, safety, and other restaurant guidelines. Proficient with Microsoft Office Suite or related software.