drjobs TELEPHONE OPERATOR العربية

TELEPHONE OPERATOR

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1 Vacancy
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Jobs by Experience drjobs

0 - 3 years

Job Location drjobs

Kuwait City - Kuwait

Monthly Salary drjobs

KWD 1 - 100

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Handling incoming calls to answer questions, refer callers to other departments, or transfer them to specialists
  • Receiving incoming calls and routing them to the appropriate department or individual
  • Responding to incoming calls in an appropriate manner, based on call type and content
  • Helping customers use the phone system by providing information about rates and services offered by the company
  • Performing clerical tasks such as filing or data entry
  • Providing information about products or services over the phone, including ordering items or scheduling appointments
  • Assisting with internal communications by answering phones and relaying messages within the organization
  • Providing post-call follow-up to ensure that customers have been satisfied with the experience
  • Processing incoming faxes and email messages and forwarding them to the appropriate person

Employment Type

Full Time

Company Industry

Hotels / Hospitality

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

About Company

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