o own the responsibility for the End to End Processes baselining, analysis, improvement, re engineering, modeling (documentation) of Telecom operator business processes as per TMFORUM Business Process Framework (eTOM). Assess the existing business processes automated on different systems and identify the impacted processes and the requirements for processes improvement and redesign in full alignment with business process owners and stakeholders. Build business process performance management framework with fit for purpose and relevant process KPIs in alignment with business and operations objectives and KPIs (cascading business and operations objectives and KPIs to process level KPIs).
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