Prepare Cluster Quality roadmap, get agreement in Cluster and with D&E Head of Quality. Drive for project set up with supporting charters with budget and resources and organize the proper PDCA reviews with Clusters (Departments, Groups and teams) to ensure progress through BBSC set up
Set up Quality Competence matrices and identify Quality competence gaps within Clusters, Departments, Groups and teams and organize together with other CQMs and/or other Quality Competence centers, the applicable training etc
Set Up the required Cluster Quality organization Clusters, Departments, Groups and teams to ensure the Quality objectives will be met and hire/support hiring of capable personnel
Manage the Cluster Quality Team
Be part of the D&E Quality team and report out functionally to D&E Quality Director
For those applicable Quality cases, eg: Customer complaints, (X)XLDs, DOAs etc ensure the Clusters, Departments, Groups and teams have access to right level of support and coaching to ensure a swift and Quality wise good execution applying the (most) appropriate Quality techniques define the Cluster Quality Roadmap and (Cluster) Quality Management System, manage and drive it with the Cluster VP and through the Cluster DMs and control the Cluster Quality KPIs and Cluster Quality program progress to ensure. In the CQM is owner of a dedicated D&E wide Quality process and/or D&E wide Quality Improvement plan, e.g. Software Quality and ensure the link is maintained ASML wide through Global Quality peers and/or process owner(s).
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