Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need
Expertly handle guest concerns and know when it is appropriate to bring an issue to management
Assisting guests with the self-order kiosks and troubleshooting common issues
Partnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests’ needs at all times
Paying special attention to assist families with children and guests with special needs (e.g., getting down on one knee when talking to a child, carrying trays, helping to find seating)
Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay app
Identifying potential areas of improvement and sharing these opportunities with management
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