To record and process all reservation inquiries made by any channel efficiently and accurately and converted to sales where possible to meet hotel targets.
As a RCC team member you are part of a team that is responsible for the smooth communications before, during and after a guest stay, ensuring a quality experience.
This service must be sincere, warm and with enthusiasm ensuring that all guests are comfortable in their surroundings and are assisted where ever possible.
He / she should be empathetic to all mood and time restrictions.
To be entrepreneurial and to think beyond the boundaries is expected
He / She promote the desired work culture around Integrity, Respect, Team work and Service of Mövenpick Hotels and Resorts and its brand ethos.
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