Learning & Quality Business Partner

Your role

• Ensure that quality standards (internal and customer standards) are well known and followed.
• Lead the analysis of any deviation detected by customer or internally using the proper quality tools , the implementation of action plan in case of any deviation and the good follow up.
• Measure the quality performance and ensure the implementation of efficient action plan in case of any deviation.
• Lead the implementation of the quality process used to ensure the quality of deliverables.
• Train consultants and management about the importance of quality process and respect of customer requirement to reach customer satisfaction.
• Organize quality audits to ensure all requirement are respected.
• Deploy the Upgrading process for new activities (training plans, skills matrices and evaluation plans)
• Carry out training engineering actions,
• Manage training budgets,
• Manage and pilot the Upskilling/reskilling of the activities of its perimeter,
• Lead the development and management of content, and the development of the network of technical referents
• Manage the training digitalization project,
• Ensure monthly and quarterly reporting, and manage the MEC activities
• Develop partnerships with schools and universities,
• Deploy group training plans
• Develop and organize training with external organizations

Job Requirements

Your profile

• Bachelor or master’s degree in relevant area (Human resources, quality, production, industry);
• Mastering training Engineering
• Mastering quality tools (FMEA, PDCA, 8D, QRQC,…)
• Intermediate to Advanced English, written and spoken (English level B2);
• Good capacity to manage meetings and to convince and lead the team to excellence;
• Rigor to ensure the respect of internal and external processes;
• Good analytical, relational and communication skills.
• Mastery of office tools: World, Excel, PPT, PBI