Achieving growth and hitting sales targets by successfully managing the sales team
Designing and implementing a strategic sales plan that expands the company’s customer base and ensures its strong presence
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Present sales, revenue and expenses reports and realistic forecasts to the management team
Identify emerging markets and market shifts while being fully aware of new products and competition status
Direct and monitor the work flow of the entire office.
Set sales team profit goals and hold team members accountable for goals and recognize or discipline as needed.
Develop and manage operating budgets.
Achieve satisfactory profit/loss ratio and market share in relation to preset standards, industry and economic trends, and also sales and margin goals.
Day-to-day staff management and development including recruitment, hiring, performance coaching and annual reviews for direct reports—all with full support of corporate office.
Work with Corporate Human Resources to resolve people issues as needed.
Ensure training and direction for new and existing sales members.
Act as a liaison between the customers and operations staff.
Manage sourcing of customers. Build and maintain relationships with customers and assist and direct team members in sourcing and growing customer base. Maintenance of current customers: Including analysis of current lanes to assure we are competitive and also providing excellent service. Also, soliciting for other business from customers.
Monthly financial analysis: including determining overall success of current customer profiles.
Determine current rates in the market place offered by competitors.
Ensure accuracy and timeliness of data in CRM and other programs as needed.
Ensure all necessary documentation is accurate and timely.
Developing goals for specialized sales (LTL, Intermodal, etc.).
Development of sales leaders including succession planning.
Act as a player and a coach – bring on new business, in addition to coaching the sales representatives.
Job Requirements
Required Knowledge, Skills and Abilities
At least 3-4 years experience in logistics, E-commerce or any related field
Must have outstanding customer service skills.
Strong interpersonal and active listening skills.
Must have good computer skills.
Must be highly detail oriented and have the ability to effectively multi-task.
Must have excellent management and leadership skills.
Extensive knowledge of the products and services offered by the company.
Must have good negotiation skills.
Education and Experience
Associate’s degree in Business, Management or Public Relations.
Bachelor’s degree in Business Administration, Business Management, Hospitality, Finance or Computer Science.
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