IT Technical Support Specialist
Posted on :
17-07-2022
Employer Active
1 Vacancy
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Job Description
- To provide technical support within the helpdesk level on IT related issues encountered by the users of the company provided services enrolled under SLA.
- Participation in providing training to customers as required.
- To ensure that reported concerns are attended and resolved at soonest possible time.Otherwise, escalate and work with concerned system administrator/engineer to solve more advanced issues.
- To be involved in the provisioning of projects that involve services offered by the company such as IT infrastructure deployment/expansion, providing of internet service, security solutions and other related services.
- To gather data required for potential projects through site survey and research.
- To complete tasks assigned by supervisor and/or system administrators.
Employment Type
Full Time
Department / Functional Area
Key Skills
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