Creating Success Plans. You will evaluate product usage to identify improvement opportunities for each customer and create customer-specific plans that help them obtain more value from our product.
Leading Success Meetings. You will show customers where they currently stand in the success journey and provide confident, clear recommendations to improve value realization.
Providing account or technical support. Rather than chasing down support tickets or handling service requests, you will be focused on increasing customer success.
Giving generalized recommendations. Each success plan is unique and based on customer-specific use cases.
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