Adds value to key accounts and looks at opportunities for retention through cross-sell and other initiatives
Flags and addressed performance issues in delivery and proactively seeks solution for an amicable resolution
Monitors capacity and drives up/pull forward B2B2C sales to fill capacity
Practices Relationship Management, development and reviews (including mapping and delivering F2F touch-points, annual and quarterly reviews for big accounts)
Builds and develops networks around existing clients to cultivate segments
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