Design & development of operational retail efficiencies aligned to and supporting the M&S store transformation
Develop business cases and/or demand requests as required and work in partnership with AF retail teams to deliver projects (POS , RFID , CAFÉ)
Utilise existing and new platforms to stay in touch with the needs of our customers and colleagues
Develop an effective network in other industries to share and learn best practice and identify opportunities to apply the most effective future industry thinking
Identify, Deliver and Embed cost reduction initiatives in OPEX Cost Areas and the end-to-end operations
Design and Implement more efficient processes and ways of working in stores
Constantly explore opportunities to drive customer experience, growth, loyalty and data
Ability to recognise new opportunities in a retail environment to drive sales
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