Hilton Garden Inn

Manage health and safety, food safety, fire safety, security, trading standards, public health, housing, and disability within allocated hotels Assist in investigations at hotel level and provide advice for the protection of the company's owned and managed assets Liaise with l More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully More...

Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments Work closely with the Senior Management Team to identify and drive focused activities on elem More...

Contribute to menu creation Manage and train the kitchen brigade effectively to ensure a well-organised and motivated team Ensure consistency in quality of dishes at all times Assist the Head Chef and managing customer relations when necessary, in the absence of the Chef Ensure More...

Manage overall safety, fire safety, security, trading standards, public health, housing, and disability within allocated hotels Monitor Engineering/Procurement/Construction/Commissioning FLS requirements. Actively reduce guest complaints relating to health and safety, fire safety. More...

Supervise and control the entry of personnel Conduct regular inspections of bags and other items carried by staff and report discrepancies or violations immediately Control the distribution process of all items purchased, loaned or obtained in any other legitimate way. Take care More...

Assist running the pastry section of the kitchen Ensure excellent quality throughout the dessert offerings Bring creativity to the pastry offerings Supervise and coordinate all pastry and dessert preparation and presentation Plan production to facilitate daily requirements Deve More...

Manage all Food and Beverage Outlet operations Maintain exceptional levels of customer service Ensure compliance of brand standards Recruit, manage, train and develop the Food and Beverage team Manage guest queries in a timely and efficient manner Work within budgeted guideline More...

Ensure that Finance teams are providing month end closing and all other required management reports Work with the Finance Managers/General/Hotel Manager to provide full and accurate forecasting and budgeting proposals within the hotel Prepare capital reviews as required by the Gen More...

Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and eff More...

Manage all Banquets/Events Maintain exceptional levels of customer service Evaluate guest satisfaction levels with a focus on continuous improvement Propose ideas to build the range and quality of Conference and Banquet Optimise sales and contain costs identifying any areas for More...

Handle Room Servcie requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met Maintain the computerized Work Order System. This requires logging and recording all service requests, implementation, distribution, and closing More...

leads and works with internal technical resources in preparing and delivering a compelling presentations and demonstrations of company’s products and services to the clients to insure that the representation is based on the necessities and competitive sales condition. Initiat More...

Occupy the hotel lobby and other public areas, particularly at busy times Engage Guests in conversation and provide general assistance Manage, record, and resolve promptly all Guest complaints Meet and greet VIP Guests and major corporate clients upon arrival Coordinate the serv More...

Provide and deliver first-class ER services to Human Resources Manager and management team Assist Human Resources Manager with Human Resources strategy including succession planning processes in individual hotels Manage employee relations issues in the hotel in a confidential mann More...

Oversee housekeeping operations Oversee Laundry Operations Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement Operate within departmental budgets through effective stock and cost controls and well managed schedules Set departmental targe More...

Ensure all food preparation meets standards Prepare and present high quality food Supervise staff Keep all working areas clean and tidy and ensure no cross contamination Prepare all mis-en-place for all relevant menus Assist in positive outcomes from guest queries in a timely a More...

Supervise Food and Beverage Outlet operations Communicate and delegate tasks to the team Ensure compliance of brand standards Manage guest queries in a timely and efficient manner Represent needs of the team Assist Food and Beverage management with achieving financial targets More...

Monitor and control staff entrances Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained Maintain system that More...

Supervise the Kitchen Stewards ensuring high standards Support the Back of House Team in training and development Coordinate the daily pot-wash and dish wash responsibilities Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are More...