Problem Resolution Jobs in Cairo

Acting as single point of contact for NCR Financial customers with Incident Management Services; Accountable for continuously receiving and handling high volumes of customer calls. Responsible for service requests from customer and ensure timely and satisfactory resolution of probl More...

Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metrics. More...

.Position requires the ability to act as single point of contact for Financial customers with Incident Management Services .Accountable for continuously receiving and handling high volumes of customer calls .Responsible for service requests from customer and resolution of problems; More...

O2C Reference Data Associate Responsibilities: Create backend system (Resolution Cockpit) based on information provided by the division, For O2C. Works with business units and appropriate team members to resolve Reference Data issues in an efficient and timely manner Manage pr More...

Provide guidance in the technologies proposed by DXC Lead in the various phases of the development for the Project Lead in the preparation of project deliverables, together with documentation deliverables Lead development team Confirm that functionalities are tested and complian More...

Role Overview:As a Senior DevOps Engineer within our Cloud Management Platform (CMP) team, you will play a pivotal role in designing and managing intricate DevOps workflows for a key client. Your expertise will be crucial in ensuring the seamless integration of leading tools, design More...

Design: in design of one or more modules. the agreed requirement adhering to the design documents of the project. Investigation & Problem Solving: in deciding and recommending the technologies and tools that best fit the business requirements. and investigate to fi More...

Design: in design of one or more modules. the agreed requirement adhering to the design documents of the project. Investigation & Problem Solving: in deciding and recommending the technologies and tools that best fit the business requirements. and investigate to fi More...

Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metric More...

Plan, manage, lead, and controlMEP works. Develop and maintain the MEP Project design concept by regular review. Arrange full construction MEP Installation & planning support during the design phase to maximize constructability. Overseeing that the highest standards of health More...

This is a remote Project and MUST HAVES: - Expertise needed ( Firstnet experience .build, troubleshooting, etc???) o Firstnet with Launchpoint o Chronological View o Trauma Documentation o Powerforms o Rules o Model Content - Examples of daily o Bui More...

Responsibilities: User Assistance: Provide prompt and courteous responses to user inquiries, troubleshoot issues, and offer solutions through various communication channels, such as in-person, email, phone, or chat. Issue Tracking: Log and track user-reported issues and requests us More...

We are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professi More...

Job description:The General Accounting Professional plays a vital role in the day-to-day accounting operations of the business. This role requires a highly motivated individual with strong technical and analytical skills for problem solving and resolution of issues. The ability to wor More...

Software Testing-Manager Key Responsibilities: Develop and implement test strategies, plans, and processes for Oracle, SAP, and Microsoft Dynamics projects. Lead and manage a team of testers, providing guidance, support, and mentorship as needed. Coordinate with project stakeholder More...

Reporting: On time reporting and escalation of projects problems. Clear and accurate reporting. Coaching & Technical guidance: Own one or more modules of the project(s) under development. Responsible for providing technical guidance and coaching for the juniors team memb More...

Finance business partner works closely with Technology function in VOIS. Their role is to be accountable for financial performance, cost and revenues management, Pricing and to be a trusted advisor and to add value that will assist in decision making. Critical to their success is the More...

Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers. Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers Guiding the team on how to get the most out of self-organization Guiding t More...

Automation Test Analyst Corptec Technology Partners is an international player in the areas of business transformation and organisational performance. Our diversified client portfolio includes Australia s best and brightest in FinTech, Retail, Telco and Government organisations.Our More...

1Customer Relationship Management: Utilize the CRM system to effectively manage customer inquiries requests and orders. Build strong relationships with customers by providing exceptional communication and service. Proactively manage customer expectations throug More...