Problem Resolution Jobs in Cairo

Incidents Handling: 1. Validate and investigate reported problems from End Users / IT staff. 2. Report all recorded problems to Problem Manager to set priorities and assign tasks. 3. Ensure that Problem Management KPIs are recorded and their targets met. 4. Provide single point of co More...

Ensure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to. Completing th More...

We are looking for a Team Lead Content Operations to join our team and be part of our growth. If youre a team leader who is hungry for a new adventure a multinational workplace is waiting for you.Whats On Your PlateManage the Content Team: Lead mentor and support the content operation More...

We are looking for a Team Lead Content Operations to join our team and be part of our growth. If youre a team leader who is hungry for a new adventure a multinational workplace is waiting for you.Whats On Your PlateManage the Content Team: Lead mentor and support the content operation More...

We are looking for a Team Lead Content Operations to join our team and be part of our growth. If youre a team leader who is hungry for a new adventure a multinational workplace is waiting for you.Whats On Your PlateManage the Content Team: Lead mentor and support the content operation More...

We are looking for a Team Lead Content Operations to join our team and be part of our growth. If youre a team leader who is hungry for a new adventure a multinational workplace is waiting for you.Whats On Your PlateManage the Content Team: Lead mentor and support the content operation More...

Jadeer is hiring on behalf of one of our clients in Cairo Egypt. Our client is a leading IT solutions provider specializing in cloud services technology support and tailored IT solutions to enhance business efficiency and productivity.Job Title: IT Help DeskScope:We are seeking a dedi More...

This is a remote position. Responsibilities: Container Bookings: Coordinate with Shipping Agents: Establish and maintain effective communication with shipping agents to arrange bookings according to co Schedule Management: Ensure the loading schedule is maintained and More...

Provide guidance and support for application users to ensure that the service is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency. Provide support for application configuration and upgrades, and problem analysis and resolution More...

Design:  Participate in design of one or more modules.  Implement the agreed requirement adhering to the design documents of the project Investigation & Problem Solving:  Participate in deciding and recommending the technologies and tools that best fit the business More...

Participate in design of one or more modules.  Implement the agreed requirement adhering to the design documents of the project Investigation & Problem Solving:  Participate in deciding and recommending the technologies and tools that best fit the business requirements More...

Attend to all walk-in customers’ needs promptly. Serve walk-in customers and provide full information and advice. Manage and meet customer expectations. Sustain high customer satisfactory service lever. Provide excellent customer service for cash clients as per Aramex CS s More...

Design: Participate in design of one or more modules. Implement the agreed requirement adhering to the design documents of the project Investigation & Problem Solving: Participate in deciding and recommending the technologies and tools that best fit the business req More...

Roles and responsibilities The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the More...

Roles and responsibilities The main purpose of the role is to manage the new upcoming mega projects (Tech, MSFT, etc…), to lead the shared services functions’ legal operation with the operating companies legal departments and the usual legal operation works with a senior More...

Who are WebBedsWebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals. Our products help our partners and customers to create amazin More...

Who are WebBedsWebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals. Our products help our partners and customers to create amazin More...

Roles and responsibilities The Manager – Facilities Management is responsible for preventive, corrective and refinement activities of the assigned store. The role holder is also responsible for ensuring that the store assets are fully functional and maintained regularly as per More...

Job Summary: We are seeking a highly motivated IT Operations Engineer to join our Network Operations Center (NOC) team. The ideal candidate will be responsible for monitoring maintaining and troubleshooting critical IT infrastructure ensuring system uptime and responding to incidents More...

The IT Service Desk Engineer position at Nahdet Misr Publishing Group is to provide reliable and efficient technical support to all employees ensuring seamless IT operations across multiple locations. This role focuses on resolving hardware and software issues managing user accounts a More...