Help Desk Jobs in Egypt

Jadeer is hiring on behalf of one of our clients in Cairo Egypt. Our client is a leading IT solutions provider specializing in cloud services technology support and tailored IT solutions to enhance business efficiency and productivity.Job Title: IT Help DeskScope:We are seeking a dedi More...

IT Support: Act as the first point of contact for technical support issues, including hardware, software, and network problems. Diagnose and resolve technical issues related to computers, printers, and other office equipment. Provide support for various software appl More...

Job Responsibilities: Provide firstlevel contact and convey resolutions to user issuesMonitor and respond quickly to incoming requests related to IT issuesMaintain local networks in ways that optimize performanceEnsure security and privacy of networks and computer systemsProvide orien More...

Responding to customer inquiries and providing technical support via phone, email or chat Troubleshooting hardware and software issues Diagnosing and resolving network issues Documenting all issues and resolutions in our ticketing system Escalating issues as necessary to senior- More...

Follow and implement the companys data security rules to protect sensitive information. Track assets maintain accurate documentation and ensure proper inventory management.Manage and troubleshoot enduser equipment such as computer printers and scanners.Solve hardware and software faul More...

Responding to requests for technical assistance in person, via phone, chat or email Diagnosing and resolving first line technical hardware and software issues Researching questions using available information resources Advising user on appropriate action Following standard help More...

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean an More...

Provide Helpdesk support and resolve problems to the end user’s satisfaction. Check and respond quickly and effectively to requests received through the IT Helpdesk communication channels Check configurations, utilities, software default settings, etc. for the local workstat More...

Lead and manage a team of L2 and L3 cloud engineers providing guidance mentorship and performance management.Oversee the daytoday operations of the managed services team ensuring timely resolution of technical issues and adherence to SLAs.Collaborate with clients to understand their c More...

Title: Front Desk SupervisorReports To: Front Office Manager/Rooms Manager Supervises: Front Desk Agents Valets General Purpose: The Front Desk Supervisor handles internal and external guest issues in the absence of the manager. Operating primarily from the front desk this p More...

Job Description:Research and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues including account setup and network configurationAsk employees targeted questions to understand the root of the problem quicklyTrack computer system issues through More...

Installing and configuring and upgrading computer hardware and software. Respond to support queries from help desk ticketing system, phone and email. Installing and upgrading anti-virus software to ensure security at the user level. Performing tests and evaluations on new softwar More...

Roles and responsibilities We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Team Leader - Front More...

Roles and responsibilities We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay w More...

The IT Service Desk Engineer position at Nahdet Misr Publishing Group is to provide reliable and efficient technical support to all employees ensuring seamless IT operations across multiple locations. This role focuses on resolving hardware and software issues managing user accounts a More...

Are you ready to take the next step in your Administration career NOK Human Capital a trusted leader in HR solutions is excited to present an incredible opportunity to join our esteemed team. We enjoy a flexible and diverse work environment and this could be your chance to shine! Job More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...

Making sure employees that report to you meet performance expectations. Giving instructions or orders to subordinate employees. Ensuring that the work environment is safe, secure and healthy. Meeting deadlines. Approving work hours. Ensure great customer service at all levels.