Customer Technical Support Jobs in Egypt

Establishing the technical needs of the customer and suggesting appropriate products. Explaining complex technical information to customers in a way that is easily understandable. Following up with customers and resolving any issues that may arise. Keeping customers informed about More...

1. Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages. 2. Perform the daily technical support tasks and ha More...

Delivers high quality Level 2 software and hardware support through excellent incident, problem, and request management, including the logging, assigning, escalating, and resolving incidents and requests. Supporting installations/dismantling of servers & network equipment (togeth More...

Troubleshooting and resolving IT issues in a timely manner. Communicating with coworkers to diagnose problems. Installing and configuring hardware and software. Talking coworkers through the process of fixing technical issues. Prioritizing your workload to ensure the most critic More...

What youll do:The initial customer contact is made via email with the goal of converting this initial interaction into a phone call. All technical and businessrelated dialogue is conducted during this call where you engage in a personalized dialogue with customers to identify their un More...

What youll do:The initial customer contact is made via email with the goal of converting this initial interaction into a phone call. All technical and businessrelated dialogue is conducted during this call where you engage in a personalized dialogue with customers to identify their un More...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ More...

Handling administrative tasks such as preparing reports, managing emails, and drafting correspondence. + Making travel arrangements including booking flights, and hotels. + Managing and organizing sensitive and confidential information on, documents, and files. + Assist ng the Managi More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Are you techsavvy problem solverJoin our team as a Desktop Support Engineer and help keep our organization running smoothly. Youll be the goto person for all things tech from hardware troubleshooting to software installations.What youll do:Provide onsite and remote technical supportTr More...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ More...

Monitor system performance, availability, and capacity to identify and address potential issues proactively. Implement monitoring tools and frameworks to gather system metrics, analyze trends, and identify areas for improvement. Participate in on-call rotations to ensure 24/7 cove More...

Job Title: Parts SupervisorLocation: Crawley RH10 9PYSalary: Up To 28,000 OTE = 30,000Full Time and PermanentOur Client are an automotive retailer representing prestigious luxury car Brands throughout the South of the UK who are currently recruiting an experienced Parts Advisor / More...

The PostgreSQL Database Administrator (DBA) will be responsible for the operations, implementation, maintenance, and performance tuning of PostgreSQL database systems. This role involves ensuring the security, availability, and reliability of PostgreSQL databases to support the org More...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ More...

Who are WebBedsWebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals. Our products help our partners and customers to create amazin More...

Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Managing f More...

Prepares periodic reports regarding the function activities and achievementsParticipate in periodic meetings with the direct manager to ensure that priorities are clear and the workflow is running smoothly as per agreed plans at the beginning of each year.        & More...

Study the projects documents like drawings specifications and schedule and review tender documents and contracts to be able to follow up on materials required.Study the tender documents (specifications Drawing BOQ & schedule) to understand the project scope.Prepare & send RFI More...

Consulting with management on the operational requirements of software solutions. Contributing expertise on information system options, risk, and operational impact. Mentoring junior software developers in gaining experience and assuming DevOps responsibilities. Managing the inst More...