Customer Relations Manager Jobs in Egypt

Liaising with existing staff members, managers, supervisors, and clients in order to achieve set goals. Observing, analyzing, and offering suggestions on current operations. Scheduling meetings and training sessions with staff and other stakeholders. Assisting with recruitment, t More...

Support the development of consistent approach to country level resource mobilization to secure rapid, sustainable and predictable funding for the core positions and emergency related activities. Liaise with HQ and the relevant Regional Office to secure the required clearance, incl More...

Closely deal with all requests problems and needs of guests staying at the hotel and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and More...

Closely deal with all requests problems and needs of guests staying at the hotel and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and More...

Provide assistance to clients in person, on email, or telephonically. Schedule meetings or telephone conferences between clients and management. Book meeting rooms or venues. Coordinate the production of client-facing marketing materials. Compile and maintain records on client a More...

Closely deal with all requests problems and needs of guests staying at the hotel and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and More...

Closely deal with all requests problems and needs of guests staying at the hotel and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs. Forwarding and escalating inquiries to relevant individuals and departments. Contacting customers to give them accurate feedb More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Leading and overseeing the marketing department. Performing market research to identify trends. Gaining knowledge of competitors' marketing initiatives. Creating and executing overall marketing strategies to create awareness of the company’s products and services. Crea More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell More...

Developing, maintaining and enhancing internal and external relationships using formal and informal channels to liaise with appropriate departments, authorities, bodies or contact persons to resolve issues concerning the permitting needs. . Support management in maintaining and arch More...

Providing high-quality service that meets all customer needs and enhances their level of satisfaction. Research and view the latest information and products of the company and review the company’s policy from time to time. Evaluating the customer experience, writing notes, and s More...

Acknowledging IHG One Rewards members and returning guests in person or over the phone. Respond to guest inquiries, requests, and complaints promptly and professionally. Provide accurate information about hotel facilities, services, and local attractions. Coordinate with other hot More...

Respond to customer inquiries and provide support via phone, email, and chat. Troubleshoot and resolve technical issues related to our e-learning platform. Assist customers with onboarding, registration, and payment processes. Provide product information and guide customers throu More...

Ensure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to. Taking respon More...

Developing and implementing marketing plans. Undertaking competitor research and analyses. Conducting market research to establish customer trends and habits. Establishing goals and objectives in order to reach our customers through appropriate marketing channels (digital and tra More...

Customer Service RepresentativeKey Responsibilities: Community Engagement: Actively engage with the community by responding to social media comments, direct messages, SMS, and emails in a professional and fluent manner. Data Entry and Reporting: Perform accurate data entry tasks More...

Execute all banking transactions for the segment of VIP customers with the best quality, while fulfilling all required documents. Provide the best level of services and support to the segment of VIP customers. Support the Senior Client Relationship Manager in providing and More...