Contact Center Agent Jobs in Cairo

Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussing issues and pro More...

1) Respond to customer-submitted inquiries in a timely manner vie Emails & chats 2) Queue-based, typing work will account for approximately 90% of the role. 3) Training, 1:1s/ team meetings, reviewing guides/resources will account for about 10% of the time. 4) Troubles More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Knowing our products inside and out so that you can answer questions. Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, tra More...

Prepare and Process VAT monthly payment Prepare and Process Salary Tax monthly payment Prepare and Process Social Insurance monthly payment Prepare and Process Withholding Tax Quarterly payment Review and ensure that all invoices are valid the WHT % deduction is correct Coordin More...

Determining country cash levels through cash flows and positions. Managing country liquidity efficiently through maximize applied credit interest and minimize any costs. Managing cash investment opportunities i.e. T-Bills Ensure that accounts are funded in right currency and on-t More...

Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues. Complete exchanges and returns in a timely and professional manner. Help with the organization of on-site events including weddings, business More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...