Call Center Jobs in Egypt

Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Deferring to management More...

Receive service requests from clients Create cases in different call management systems depending on products Verify entitlement (Eligibility of support ) Part Ordering exception handling Schedule Exception handling ( Assigning resources for onsite activities ) Manage Business More...

Greet all customers in a warm, friendly and welcoming tone. Responsible for answering the phone and providing appropriate information to customers. Responsible for monitoring the pool area. Ensures the overall cleanliness of the areas being monitored. Responsible for observing a More...

Design Clarification: Reviewing the specifications released by customer; clarifying the scope and estimating man-hours and material requirements for jobs. Engineering: Assuring Software and hardware engineering testing jobs are done timely and within the budget. Commissioning & More...

Assist with the daily forecast and effective materials management of all non-inventory packaging supplies, . Drive effective delivery of the procurement metrics, by leading &/or supporting projects and initiatives; . Perform root cause analysis when an issue is discovered. More...

You will perform installations, start-ups, maintenance, repairs and updates of Siemens medical systems. You will be communicating with and accepting all operative advice from the Customer Care Center. You will ensure the proper use of tool & test equipment. You will comply wi More...

- Respond to customer inquiries with regards to banking products and services. - Research required information using available resources. - Handle and resolve customer Internet Banking inquiries and general complaints - Complete call logs - Route service requests to ap More...

Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives 2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations 4. Train and direc More...

Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as w More...

Perform fault troubleshooting, identification and resolution for Vodafone Italy Enterprise Customers targeting (FCR) First call resolution. Solve the Incident within the comply SLA and meet the agreed KPI. Deal with different Internal Competence Teams, Carriers and 3rd Parties to so More...

Provide strong support in the TX access and BH area at all technical levels of operation. Ensure proper and timely handling of individual/global complaints related to Transmission area. Responsibility of Initiating actions to improve the quality, availability and measurement of the More...

Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as w More...

Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as w More...

Oversee and supervise Target based transaction quality monitoring for the team and ensure accuracy. Oversee, and ensure focused audits for RCA & issues identification to support business. Prepare, review and assure delivering agent level scores, areas of opportunities are rep More...

Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as well as print media, posters, and flyers, when required. Managing hi More...

Support the Business customers on Inbound call and Outbound follow up calls for Mobile related queries (Tech and Care) Ensures other activities are conducted according to the highest level of operations standards in line with KPIs, (e.g., NPS, ASAT, Quality, On site Escalation, AHT, More...

Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as well as print media, posters, and flyers, when required. Managing hi More...

Contribute to increasing company profits through fruitful customer relationships. Search for new prospect customers in the defined territory which includes existing accounts and new accounts. Boost company revenue and achieve sales targets by taking appropriate measures into consi More...

Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as well as print media, posters, and flyers, when required. Managing hiring processes via electronic Applicant Tracking Systems. Evaluating applications and screen More...

+ Perform daily bank reconciliations for multiple bank accounts. + Ensure accuracy and completeness of all bank transactions by comparing bank statements with Bank General ledger. + Investigate and resolve any discrepancies or variances identified during the reconciliation process. + More...