وظائف مركز الاتصالات في مصر

الأدوار والمسؤوليات هذا دور بدوام كامل في الموقع لوكيل مركز الاتصال في Teleperformance في القاهرة الجديدة لحساب جديد. سيكون وكيل مركز الاتصال مسؤولاً عن تقديم خدمة عملاء استثنائية، وضمان رضا العملاء، والاستفادة من مهارات التعامل الشخصي القوية، وتقديم الدعم الفني للعملاء. التواصل: مه المزيد...

Assess team performance and provide feedback to maximize effectiveness. Lead and supervise the team to meet targets and fulfill duties. Identify areas for improvement and provide guidance based on call evaluations. Support and assist team members, answering questions and offering المزيد...

Handle inbound and outbound calls promptly and professionally.Utilize call center scripts to manage a variety of call types effectively.Assess and clarify the needs of merchants and their branches providing tailored solutions.Accurately record call information and data in the company المزيد...

We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are looking for an experienced Call Center Trainer to oversee our call center agents: monitor s المزيد...

Manage inbound and outbound calls in a timely manner. Analyze client requirements and offer the best possible solution or information. Explain all the essential details of the organization's products and services to captivate the customer's attention. Take the initiative المزيد...

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of inn المزيد...

We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it. We are seeking an experienced and dedicated Call Center Manager to join our team. The Call المزيد...

تعتبر خبرة العمل السابقة في بيئة / تشغيل شركات الطيران الدولية ميزة قيمة. الخبرة السابقة في العمل مع نظام الحجز مثل Amadeus، Galileo، Sabre إلزامية. المهارات المتخصصة المطلوبة: مهارات التواصل الجيد وخدمة العملاء، وأي خبرة في BPO / مركز الاتصال ستكون ميزة إضافية. خريج في أي تخصص / تحت المزيد...

We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it. We are looking for an experienced Call Center Supervisor to oversee our call center agent المزيد...

Communicating with customers & respond promptly and professionally to customers inquiries through various channels via (phone email chat & inperson ..) Processing orders requests forms & applications. Providing feedback on the efficient customer المزيد...

Handle incoming calls from patients regarding medical inquiries Provide accurate and timely information to patients regarding medical services Ensure patient confidentiality and data security at all times Collaborate with healthcare professionals to ensure seamless patient care

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service i.Analyze performance metrics to identify areas for improvement and implement المزيد...

We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it. We are looking for an experienced Call CenterTeam Leader to oversee our call center agent المزيد...

Roles and responsibilities **Job Description** Are you a motivated individual passionate about delivering top-notch customer service? Vodafone is looking for enthusiastic Call Center Representatives to join our dynamic team! This is an exciting opportunity for those who are eager to المزيد...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche المزيد...

We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it. We are seeking an experienced and dedicated Call Center Operations Manager to join our tea المزيد...

Assess team performance and provide feedback to maximize effectiveness. Lead and supervise the team to meet targets and fulfill duties. Identify areas for improvement and provide guidance based on call evaluations. Support and assist team members, answering questions and offering المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act المزيد...

Job DescriptionsProvide Direct Customer Support through various channels.Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25 interpreters.Investigate and resolve customer complaints and queries particularly esca المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...