Helpdesk Jobs in Bahrain

Help drive the development and implementation of our Enterprise GTM Customer and Channel Partner strategy, e.g. success plans, QBR’s, cross-selling, and renewal forecasting. Create value engagement frameworks, interpreting customer’s company/financial performance and ot More...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...

Expansion in sales. Respond to customer inquiries effectively and professionally. Building strong relationships with customers and maintaining their satisfaction. Participate in developing marketing strategies that increase brand awareness. Contribute effectively to achieving monthly More...

Implement effective onboarding processes for new customers, ensuring a seamless transition and a solid foundation for their success. Conduct initial training sessions and demonstrations tailored to customer needs, promoting a deep understanding of our product features and capabilit More...

Physical Therapist Do you want to be part of a supportive team and grow your therapist career? Sequoia Care takes pride in hiring great people, taking excellent care of our patients and our employees, providing career growth and top-notch We help adults in long-term care and a More...

Our client, a leading global real estate property firm are looking to hire a Systems Analyst to join their Dublin office. This role will provide opportunities for the successful candidate to grow and develop within a large finance function. The Role: Management of the European wide a More...

IT Desktop Support Specialist Scientific Company (Local Candidates Only Please)Contract to hire. 30-35/hr.San Diego, CA. Local candidates. Talentry is looking for a local IT support specialist who can come onsite for a San Diego Diagnostics company. This is company experiencing s More...

Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse cultu More...

Sayres is a renowned leader in defense support services to the Department of Defense (DOD). With over 300 program support experts we specialize in empowering our customers senior leadership with longterm planning and analytics insightful decisionmaking and daytoday operations. Since 2 More...

Who are Tyk, and what do we do? The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly More...

J ob Purpose: The Microsoft Platform Lead plays an important role in the bank, focusing on leading and promoting the productivity, development, and collaboration through the Microsoft platform, particularly Active Directory, Exchange, Domain Controllers, Microsoft Defender, Microsoft More...

Aircall is a place where voices are valued. Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections. Conv More...

Aircall is a place where voices are valued. Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections. Conv More...

Maintain a thorough knowledge of the assigned SMBU operating assets (shopping centre’s) vis-avis amenities/facilities, stores/locations, mall layout and any on-going / upcoming promotional activities including Information Desk / Booths opening and closing hours and procedures. More...

Contacting Clients for Collection of Documents for Audit. Following up with clients regarding pending documents after Initial review. Exchanging information and documents with UAE Head Office for Audit Purposes. Office Admin Jobs ie - File keeping for Audit. Telecaller - Calling More...

VAM Systems is currently looking for Server Administrator for our Bahrain operations with the following skillsets & terms and conditions: Skill Set Implementation and administration of Windows Domain i.e. DC, Active Directory, Group Policies, DNS, DHCP, Exchange server, Anti More...

Minimum experience of 2-3 years. Knowledge in Microsoft Office applications. Knowledge in Formatting PCs. Knowledge in Using Windows environment. Knowledge in Partitioning Hard Drives. Knowledge in PC Maintenance Jobs. Knowledge in Administrating web , servers and other organiz More...

Handle high amounts of live chat and incoming emails Identify and evaluate customers’ needs to deliver satisfaction Provide accurate, valid and comprehensive information Manage complaints, provide proper solutions and options within the time limits; follow up to secure reso More...

Communicating with clients over live chat and phone calls to answer their questions and support their challenges. Exhibiting a strong sense of empathy when dealing with people & communicating with different teams to resolve issues. Communicating feedback to the team and follow More...

Support monthly ULD planning and forecasting process for ULD network stock requirements through supply and demand analysis and identification of patterns and trends for station stock, in air/on truck, out to agent, unserviceable/in repair, unreported, etc. in collaboration with Cust More...

Organising, scheduling and managing the coordinated tasks of the Facilities team in respect of planned and reactive maintenance work. Ensuring all tasks are properly logged on the Maintenance Helpdesk and managed to successful completion, either through direct action of the Kitopi More...

Maintains confidentiality of all beneficiary information Provide briefings and educational information sessions as needed Process registration of TRICARE beneficiaries in the Composite Health Care System (CHCS) Process enrollments, disenrollment, and portability transfers using t More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listenin More...

You are aproficient speakerofGerman (Germany). Can be located anywhere. You will complete 5 calls with each call lasting 3 minutes; 3 calls per day maximum, to be completed in 2 days. A minimum of 3 hours between calls is required. 5 calls should cover at least 3 microphone type ( More...

Build new relationships with major employers across EMEA Manage and grow existing clients and partnerships Revenue Cycle Management experience Experience in selling into Universities and schools Revenue Cycle Management experience - front and back end. Passionate about EdTech

Resolve customer issues with company products Answer other customer questions and offer them access to helpful resources Direct questions to the right department when needed Ensure customer satisfaction Manage all desk administrative duties

Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services More...

Processing forms, orders, and applications requested by the customers. Identifying, escalating priority issues and reporting to the high-level management. Routing inbound calls to the appropriate resources. Following up complicated customer calls where required. Completing call More...

Provide efficient and excellent customer service support to our users via live chat or email Familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up on the inquiries/complaints of the current/prospective More...

Sit at help desk and respond to walk-in customer questions Field trouble calls via the phone and computer trouble ticketing system Perform laptop imaging and basic IP troubleshooting Build user accounts on the domain Add and remove computers from a Microsoft domain environment

Build the structure, set up the proper systems, and define the team OKR’s required for value delivery through Professional Services. Assist in the roll-out of software required to drive and facilitate our Professional Services approach. Ensure delivery on our key customer co More...

Coordinates the planning and delivery of preventative maintenance (PM) services on various types of security search equipment to regional customers. Coordinates and provides support to regional customers by installing, calibrating, maintaining, testing, troubleshooting and repairin More...

A primary focus on developing and driving tactics that increase overall customer retention, reduce churn and improve product engagement levels. Including: Customer onboarding Funnel optimization Product engagement strategies Feature adoption (new and current)