وظيفة في مدير تجربة النزلاء في الدوحة

التعاون مع العملاء توفير خبرات خدمة الضيوف الراقية للعملاء طوال فترة إقامتهم. التأكد من استقبال العملاء بشكل صحيح عند وصولهم. متابعة الحجوزات اليومية والتأكد من إعداد الغرف المخصصة قبل تسجيل الوصول. تنسيق جمع الأمتعة والتخزين المناسب عن الوصول والمغادرة. الإشراف على إجراءات تسجي المزيد...

About the Role Manage all terminal operations at HIA which includes though not limited to check in & Boarding Arrival Baggage handling VIP operations Trolley Services Porterage services PRM / Special Handling Buggy operation and areas associated with the planning operation and del المزيد...

Professional manner with an emphasis on hospitality and guest service Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previ المزيد...

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome p المزيد...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback المزيد...

This is a remote position.We are looking to hire a Full-Time Zoho Developer with relevant experience in Software Development that will work with customize Zoho applications and work with multiple departments to update and create new procedures. The Zoho Developer must be able to tr المزيد...

As a Manager Customer Experience Design Digital you will be responsible for designing implementing and optimizing the overall customer experience through digital channels focusing on driving personalization loyalty and engagement with QRs products and services across the customer jo المزيد...

Summary/objectiveThe Senior Quality Engineer is responsible for the effective, efficient, compliant and proactive management of new product launches and sustaining existing products. KEY JOB RESPONSIBILITIESUses quality tools to implement improvements including process flowcharting, P المزيد...

باعتبارك وكيل مركز خدمة الضيوف، ستكون مسؤولاً عن التعامل مع متطلبات الضيوف بطريقة مهذبة ومهنية موجهة نحو المبيعات لكل من الضيوف الداخليين والخارجيين. تجربة مماثلة في فندق و/أو منتجع فاخر مهارات تواصل جيدة جدًا باللغة الإنجليزية، والطلاقة في اللغات الأخرى أمر ضروري مهارات تنظيمية قوية المزيد...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback f المزيد...

职位概述 处理所有客人入住手续、退房、客房分配和客房更换/延迟退房请求 。收取付款；激活/重新发放客房钥匙 。确保房价符合市场行情，并记录例外情况 。核实/调整客人的帐单 。当客人在等待空房时，告知适当的工作人员 。告知客人相关讯息 。结算计算机系统中的离店客人信息 。与房务部协调，跟踪客房状态和客人的问题 。将宾客文件或文档存档 。操作电话交换台 。运行并检查每日报告、应急清单和信用卡授权报告 。为客人提供指导和信息 。回答、记录并处理所有宾客来电、请求、问题或疑虑；跟进并确保每一项都能让客人满意 。为客人/访客安排交通服务 。在每 المزيد...

توسيع الخدمة الشخصية والاهتمام لجميع الضيوف، مع التركيز بشكل خاص على ضيوف نادي روتانا وكبار الشخصيات قم بإعداد وتنسيق توزيع وسائل الراحة للضيوف ورسائل الترحيب وإعدادات الفاكهة لكبار الشخصيات والضيوف المقيمين لفترة طويلة الحفاظ على معرفة محدثة بالفندق والخدمات المحلية، وتوفير المعل المزيد...

Qualifications To execute the position of Guest Service Attendant, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: High school diploma or equivalent and at least 2 years&rsquo المزيد...

That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? They’re all included with a great night’s sleep. We’re focused on getting our guests more than ready. So we’re always ready. Are you? المزيد...

Check-in and check-out of guests Ensuring smooth and professional operations throughout the hotel during the nightshift service Responsibility for security during the night (patrols on a regular basis) Looking after and advising our international guests, taking into account speci المزيد...

We are seeking an experienced Guest Relations Assistant Manager to join our company. You should possess an outgoing personality to make clients feel satisfied and comfortable. You will assist with guests enquiries and resolve any dissatisfaction.JOB RESPONSIBILITYProvide inspirational المزيد...

We'd Love To Hear From You If You’re practically experienced in visitor services, tourism, heritage or similar environments naturally curious about people, with a drive to deliver the highest standards of service have excellent organisational skills a confident leade المزيد...

What you can expect from us: You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey Proactive paid wellness and mental health days Paid birthday leave - hip hip hooray! Some of the best discounts across our IHG المزيد...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback المزيد...

Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests. Respond to guest inquiries and in a timely, friendly and efficient manner Provide driving and/or walking directions to guests to local destinations Ensure a high level of prod المزيد...