وظيفة في مستشار تقني أول في العاصمة

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about المزيد...

Resolving incidents. You will troubleshoot urgent outages or degradations in the infrastructure and create solutions to resolve them.Ensuring 99.9% uptime and 24x7 incident coverage for our infrastructure that supports over 80 fully functioning SaaS products.

Resolving incidents. You will troubleshoot urgent outages or degradations in the infrastructure and create solutions to resolve them.Ensuring 99.9% uptime and 24x7 incident coverage for our infrastructure that supports over 80 fully functioning SaaS products.

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo المزيد...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about المزيد...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about المزيد...

We have a flat organization, composed almost exclusively of engineers. As a Software Engineer, you will work in a small team and have the ability to switch your role to DevOps, frontend, or backend to keep things interesting. k6 is growing, and we encourage our engineers to grow with المزيد...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo المزيد...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about المزيد...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about المزيد...

Strong analytical, quantitative and research skills, and proficient with Excel and Powerpoint with a passion for translating quantitative analysis into actionable business strategies A demonstrated ability to communicate and present complex concepts, and influence credibly and effe المزيد...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo المزيد...

Improving the pipelines, processes, and workflows for content development Providing content developers with support for the department's tools and pipelines Providing documentation and mentorship to the content development teams in order for them to effectively utilize our too المزيد...

Produce product demonstrations targeted to illustrate key messages and value to customers and prospects Write and maintain knowledge base articles for portfolio products for use by other teams within Aurea Create and present account-specific technical content across customer touch المزيد...

Create elegant and well-tested code that’s easy to maintain and ensures high performance at scale. Collaborate and contribute as part of a team that includes product managers, designers, and front-end engineers. Use your combined product and engineering mindset to المزيد...

Produce product demonstrations targeted to illustrate key messages and value to customers and prospects Write and maintain knowledge base articles for portfolio products for use by other teams within Aurea Create and present account-specific technical content across customer touch المزيد...

Learning and teaching: Coaching, mentoring and providing feedback to more junior members of the team, while always developing yourself. Ownership: Plan and manage progress on agreed goals and projects. Communication: You’ll manage incoming requests for updates and liaise wit المزيد...

Manage and monitor all installed systems and infrastructure Install, configure, test and maintain operating systems, application software and system management tools Proactively ensure the highest levels of systems and infrastructure availability Monitor and test application perf المزيد...

Produce product demonstrations targeted to illustrate key messages and value to customers and prospects Write and maintain knowledge base articles for portfolio products for use by other teams within Aurea Create and present account-specific technical content across customer touch المزيد...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo المزيد...