وظائف في مكتب المساعدة في تكنولوجيا المعلومات في مدينة الكويت

Managing help desk tickets Providing solutions and advice on technical issues Creating manuals for technical training Using feedback from customers to improve problem-solving techniques and customer service Responding to texts, emails, and calls on technical issues Documenting المزيد...

Execute project management plans and processes for successful execution of projects Draft plans to deliver program to achieve required quality standard, on time Track on-boarding milestones, report and update progress against the plan Budget tracking and management reporting Man المزيد...

Optimized the overall customer experience through extensive customer service training as well as worked closely with all departments within the hotel including Housekeeping, Food Serviced, and Sales. Mentored, coached and trained several new team members Identified inefficiencies المزيد...

- Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems. - Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests. - Provide prompt, courteous and effic المزيد...

Maximize room occupancy at best rates and use up-selling techniques to promote hotel services and facilities. Setting departmental objectives, work schedules, budgets, policies, and procedures. Monitor the appearance, standards, and performance of the Front Office Team Members wit المزيد...

- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware - Enable faster and smarter business processes and implement analytics for meaningful insights - Partner with internal a المزيد...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi المزيد...

Identity management and authentication of user accounts, both for personnel as well as for customers and partners; Administration of our internal and product development tools, including Google Mail, Jira, Confluence, and Nexus; Administration of the operating system platform whic المزيد...

Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at المزيد...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi المزيد...

Managing and maintaining a company's technological equipment, such as computers, tablets, and smartphones. Ensuring that company devices interconnect with file servers, email servers, and financial systems seamlessly. Installing, upgrading, and managing software and hardware o المزيد...

Examine internal IT controls, evaluate the design and operational effectiveness, determine exposure to risk, and develop remediation strategies. Troubleshoot security and network problems. Respond to all system and/or network security breaches. Plan, implement, monitor, and upgra المزيد...

Serving as the first point of contact for IT support within the organization Installing, configuring and maintaining software and hardware components of computer and network systems Diagnosing and troubleshooting software and hardware issues Repairing and replacing damaged comput المزيد...

Configuring, managing, and delivering IT environments using on-site and off-side data center and cloud infrastructure resources. Managing software licensing and upgrades. Setting up and authorizing software, hardware, and server resources for new users

Administer all facilities and opportunities for students and provide appropriate coaching and guidance for students’ benefits. Assist students with proper data and provide timely feedback depending for all progression in relation to homework and projects. Maintain and prepar المزيد...

Install, diagnose, repair, maintain, and upgrade corporate End points (laptops, Windows, Mac, and AWS Workspaces) to ensure optimal workstation performance. Test and assess issues related to computer software and hardware, including operating systems, such as Mac and Windows. Docu المزيد...

Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users. Provides immed المزيد...

Proven experience in a Linux Servers / network administrator role Hands on experience in networking, routing and switching Excellent knowledge of best practices around management, control, and monitoring of server infrastructure Experience with firewalls, Internet VPN’s rem المزيد...

Overseeing daily technical operations. Assisting in training new employees and reviewing the high-performing team. Coordinating with the software development team in addressing technical debt. Analyzing project briefs, requirements, and deliverables. Preparing and presenting pro المزيد...

Monitor computer systems for malfunctions and error Support development and implementation of new computer projects and new hardware installations. Installing and updating software's such as MS Office, antivirus and operating systems. Assist in preparing, maintaining, and uph المزيد...